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I am banned from chat... why???

I am banned from chat... why???

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31 март 2020, 05:4331.03.20
01.10.19
6

I am banned from chat... why???

Hey guys. I just wanna know what did I wrong… yesterday I was been banned from ingame chat until the 3rd of April because of „terms of use violation“. I was promoting for my new clan in different channels. Is it forbidden to promote for your clan?

I was not spamming at all, between my promotion sendings was always at least one hour and it was in different channels. I just dont get why I am banned from ingame chat and more than this I dont understand why I am even banned from clan chat which is quite misleading if you just created a new clan…


Yesterday I was contacting the support for this, but very honest, I dont expect an answer very soon...
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31 март 2020, 05:5731.03.20
13.02.19
1564

Hi,

It isn't against the rules, but the bot thought you were a spammer. Next time, don't write the same message in different channels, pls.

Could you send me your User ID or the screenshot about your ban?
31 март 2020, 06:2931.03.20
01.10.19
6
31 март 2020, 06:3331.03.20
01.10.19
6
Good morning Valdys. Thanks for your support first. I just sent the screenshot here and sent my user id by private message. And thanks for the answer, good to know why I got banned from chat! :) Have a nice day!