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I collect rewards from arena and i dont get them

I collect rewards from arena and i dont get them

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17 фев. 2020, 11:3417.02.20
25.01.20
5

I collect rewards from arena and i dont get them

It is the third time i collect tbe arena rewards and i dont get them in inventory . I already asked 2 times help in the support and i get no response , is there any admin or game master that can help me ? And dont tell me to restart the router or the device , cause i have done it many times
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419
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9
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17 фев. 2020, 14:2817.02.20
13.02.19
1564

Hi,

Could you write here (or dm me) your User ID, pls?
17 фев. 2020, 16:5517.02.20
25.01.20
5

um37511044 | 36851123    . I think this is the one . If you find me to help me i just need the last drop items cause i was gonna make a set , thanks a lot for your help

18 фев. 2020, 17:4618.02.20
25.01.20
5
R u going to help me ? Or you just asked the id ?
18 фев. 2020, 17:5718.02.20
18 фев. 2020, 17:59(отредактировано)
13.02.19
1564

deputamandre7 said:


R u going to help me ? Or you just asked the id ?

I've written to the support guys.

they said: "Got the reward (10 Gems + 3 artifacts)"

19 фев. 2020, 09:2619.02.20
25.01.20
5
I got them yes .. but theeey didndt manage to get in my inventory . Also the gems .. i didnt get them .. i pressed collect and they disappeared
19 фев. 2020, 11:5519.02.20
01.02.20
40
Just a possibility do they not go to your inbox to collect ? Not sure how arena rewards work but maybe you need to collect in your inbox ?
19 фев. 2020, 16:2819.02.20
25.01.20
5
No my friend , it was the first thing i checked , and i have my inbox shown at all groups
19 фев. 2020, 18:3319.02.20
13.02.19
1564
Gems don't go to inventory and the 3 artifacts were in your storage.
19 фев. 2020, 19:2019.02.20
25.01.20
5
Okey i got it that u wont help .. atleast tell them to fix the problem . Cause if the next time i press collect , to the arena rewards and then they disappeared , after 3 times straight .. i will be very disappointed . Thanks for atleast trying