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Tormin glitch?

Tormin glitch?

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23 дек. 2023, 00:5923.12.23
03.05.20
1875

Tormin glitch?

I pulled Tormin and got ZERO points.  I rebooted twice and the points showed up.  Now, I am unable to claim the energy reward from Champ Chase.  The link takes me to the portal to pull more shards.  

Is this happening to anyone else?  Before I uninstall and reinstall.  

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dthorne04Moderator
23 дек. 2023, 01:3723.12.23
30.12.20
6385

Lag in points is common, but I haven't seen that interaction with collecting rewards personally.

You're trying to collect the energy (which is presumably lit up) and it's kicking you out to the portal?

And you haven't received the energy, correct?

23 дек. 2023, 01:5323.12.23
25.06.20
6770

To be 100% sure, you took Tormin from the reward screen, and you did it while Champ Chase was active, right? If you had Tormin in your mailbox, unfortunately that won't count for points.

23 дек. 2023, 02:1223.12.23
03.05.20
1875
kramaswamy.kr

To be 100% sure, you took Tormin from the reward screen, and you did it while Champ Chase was active, right? If you had Tormin in your mailbox, unfortunately that won't count for points.

I claimed Tormin from his event screen.  I did get the points eventually but it was slow.  

I learned the inbox lesson the hard way.  

23 дек. 2023, 02:1823.12.23
23 дек. 2023, 02:53(отредактировано)
03.05.20
1875
dthorne04

Lag in points is common, but I haven't seen that interaction with collecting rewards personally.

You're trying to collect the energy (which is presumably lit up) and it's kicking you out to the portal?

And you haven't received the energy, correct?


i

This is a screenshot from a few mins ago.  What was the level to get the first reward?  If I had gotten the reward wouldn't it be showing?  There is a red dot on Champ Chase for some reason.  


EDIT:  The screeen starts as collect energy then changes to the one in the photo.  Time for me to uninstall and reinstall?

dthorne04Moderator
23 дек. 2023, 02:2023.12.23
30.12.20
6385

That is...super bizarre. 100 energy should be under the stone for 250 points. Are you on Plarium Play? if so, can you try resizing your Raid screen?

23 дек. 2023, 02:5423.12.23
03.05.20
1875
dthorne04

That is...super bizarre. 100 energy should be under the stone for 250 points. Are you on Plarium Play? if so, can you try resizing your Raid screen?

My screen is full size on my computer monitor.  

I added an EDIT to the message above.  


dthorne04Moderator
23 дек. 2023, 03:0223.12.23
30.12.20
6385

Gotcha.

Yeah, at this point I think I'd go for the clear cache, uninstall/reinstall. Worth a shot at least.

Making sure you have all your passwords and such in order before you do that, all that jazz. 

23 дек. 2023, 04:2423.12.23
03.05.20
1875
dthorne04

Gotcha.

Yeah, at this point I think I'd go for the clear cache, uninstall/reinstall. Worth a shot at least.

Making sure you have all your passwords and such in order before you do that, all that jazz. 

Ininstall and reinstall did it?  Is this because I have a cheap PC or does it happen to everyone?

dthorne04Moderator
23 дек. 2023, 04:3023.12.23
30.12.20
6385
ClosedPoly

Ininstall and reinstall did it?  Is this because I have a cheap PC or does it happen to everyone?

It works?

And no, I think it's just something that can happen to folks - regardless of PC quality. 

23 дек. 2023, 08:1923.12.23
14.09.20
1007

How about....you just scroll down...the energy rewards is hidden under the jump link...but you can scroll....

23 дек. 2023, 20:2423.12.23
03.05.20
1875

Everything is fine now.  Thanks for your help.  

24 дек. 2023, 07:2224.12.23
16.12.21
1370

One thing i've found (but don't understand at all) is that manually resizing your screen, even just a tiny little bit, clears up *most* visual bugs.