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Unable to log in

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18 май 2023, 00:3318.05.23
28.05.20
19

Unable to log in

Is it just me but I cant get in. I play using Plarium Play. There is a brief download update then I get this message saying Launch Error. Is there a work around? 

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18 май 2023, 00:4118.05.23
25.04.23
2

neither do i. i uninstalled like the msg told me to... but cant even reinstall cuz the same error msg of " launch error. We couldn't start the game. Please try to reinstall the game or..." mofos im trying to install the game as is... there is nothing to launch or start.

dthorne04Moderator
18 май 2023, 00:5718.05.23
18 май 2023, 00:57(отредактировано)
30.12.20
7593

support is aware of the situation. hold tight in the meantime. 

this is a plarium play related issue, other platforms seem to be working fine, so hopefully you folks can play on there for now. 

18 май 2023, 01:0218.05.23
29.12.19
251

thx 

18 май 2023, 01:0918.05.23
14.10.19
2

I was able to log in on mobile just fine, but can't log in on pc Plarium Play at all.

18 май 2023, 01:1518.05.23
25.09.21
2

Same problem for me. I uninstalled 3x, cleared cache, but Raid will not Install. I'm able to install other Plarium games tho.

18 май 2023, 01:2218.05.23
21.02.21
22

Plarium support is aware of the issue

18 май 2023, 01:4218.05.23
23.04.23
1

Same here. Just blamed my partner for messing my game up when he logged in on my laptop! Oops better apologise

18 май 2023, 01:4318.05.23
22.03.23
5

Don't uninstall or anything just sit back and relax, take a picture of error and send in a ticket to them and just wait till they respond, they will send an automated message which is what everyone does but later they should send another e-mail detailing what to do next or they will just fix the problem, but unfortunately we all have to wait I have the same problem as well, stay calm my fellow raiders this will be fixed

18 май 2023, 01:5118.05.23
28.05.20
19

Yes I am sure it will be fixed but I have limited time to play & this missed 1 & a half is important. Its not just a CB thing its completing the various fragment missions. Any compensation is not going to fix that & its not like they are going to offer free or discounted fragments to those that dont finish anything. Still, its only a game.

18 май 2023, 01:5418.05.23
25.06.21
2

Having the same issues can still play on mobile but my phone isnt great. Very frustrating during a fusion that im half way thru and pulled alot for.

dthorne04Moderator
18 май 2023, 02:1718.05.23
30.12.20
7593
proXzee

Having the same issues can still play on mobile but my phone isnt great. Very frustrating during a fusion that im half way thru and pulled alot for.

hoping this is resolved sooner rather than later and in the meantime I hope those in the midst of the fusion can use an emulator like Bluestacks if on PC, or hop on their phones.

18 май 2023, 02:1918.05.23
25.06.21
2
dthorne04

hoping this is resolved sooner rather than later and in the meantime I hope those in the midst of the fusion can use an emulator like Bluestacks if on PC, or hop on their phones.

sadly there is some form of compatability issue with emulators and my cpu that causes emulators to bluescrren my pc so sadly not

18 май 2023, 02:2818.05.23
26.12.21
1

wish i checked on here before uninstalling 2x. maybe we can get a free champ as comp...😁

18 май 2023, 02:4118.05.23
16.12.22
104

I uninstalled as well still having same issue

😢😢

18 май 2023, 03:0318.05.23
30.04.23
1

Same problem here, i closed the game and got this Launch Error, saying that I must uninstall and reinstall the game, but when I try to install, same error message appear telling me to reinstall...nosense. Already send a ticket to support, I hope this can be solved. 

dthorne04Moderator
18 май 2023, 03:2818.05.23
30.12.20
7593

plarium play should be back now. :)