PAY ATTENTION!!! Gems STILL being stolen from market!!!
While Marius claimed in a thread the gem-stealing issue was being addressed 10 DAYS AGO here:
It is STILL ongoing! I have PAID for TONS of gems. I was at over 3,000 gems the other day. The reason I realized it was still stealing them from me is because I was wondering how when I have not spent any gems, I was down to 2,898! When I went to open the market, that is when I realized it is STILL stealing them from us!
I bought MULTIPLE $5 packs with gems, coins, and energy. I sure as HELL don't intend on this company stealing them from me.
I filed a support ticket, as this is ridiculous. Marius STILL hasn't updated that thread and it has been OVER a week and a half. It's like there's no one behind the wheel over there anymore. His thread is just another lie that something is being addressed that hasn't been. Just stealing from us and hoping we don't notice!
I will provide an update here once I hear back, assuming I even do. If not, I WILL be disputing EVERY single transaction I have done with them. I am sick and tired of all their bugs and false promises.
Wanted to throw this out there so that the rest of you pay attention to this. File tickets and make them aware you are not going to deal with this.
With past experience with their customer service, I have no doubt they will play stupid and they will have no idea how to even trace how many gems have been taken by now. I already dealt with an issue with them back with the inventory inbox disappearing issue just a few weeks ago, and getting them to reimburse me was like pulling teeth.
But anyway, pay attention to your gems guys, as I am sure most of you are still being stolen from as well.