Lost items when upgrading a champion
So I recently purchased one of the 10 void shard packs and ended up getting two of the same champion that I liked, I equipped my entire set of regen gear X4 that I had been saving and my only 2, 5 star speed gear to said champion. I then used the other champion as food to level the skills of the other. They were both level one and i had no way of knowing which champion had the gear equipped and I didn’t have the money to Unequip the gear so I figured there would be some system to prevent items from just disappearing. Needless to say I used the wrong champion and all of the gear disappeared.
Is there any way to implement a warning message, or prevent people from using champions with gear attached to them as “food” to prevent this? There was no warning or indication that I would lose items from this.
Also can I be compensated for lost items or returned the items that were lost? I feel like this is a game related issue that needs to be fixed. As a customer who spends a good amount of money on the game I would like at least the lost gear returned..
