i dont want to be that guy but yeah this compensation was a joke. i bought the battle pass and fully unlocked it but i dont have access to it. i cant access the dragon tournament which i was winning so you guys owe me for that and you have to compensate us for RNG.  this isn't good enough and it's not about what you guys think is fair it's you have to give us enough that we say "wow holy crap" 

let's face it, we did nothing wrong here and what we got was a slap in the face.

i expect better.

Any eta on the remaining accounts? I'm still out of commission and it's been giving me the error all day. 

Bobby Brines said:

tomvpr79 said:

Any eta on the remaining accounts? I'm still out of commission and it's been giving me the error all day. 

same here, but still got till 4:55 am to go,sooooo ready to get back to it,all my clanies are freckin out

Be aware after it’s unbanned you will be like the rest of us with no access to cb 

How About the hundreds of Ascension potions used? I was just a few away from fusion for the legendary.... ALL gone! Levels reset... Ascension stars reset... ranks reset... hours and hours of grinding gone... and all they give back is the stupid food toons... I  used around 5 thousand energy... where is that..... GONE! I thought EA Games was the worst gaming company out there... but Plarium has set a new low bar... Plarium should be ashamed. 

Valkyrie said:

Hi, guys!

We unbanned most of the players whose accounts were blocked. Here is the most important info that you should know:

- we returned the champs that had been summoned from 12 am on the 12th until the moment your accounts were banned;

- we returned the contents of the offers that you bought over this period of time, EXCEPT Battle Passes and Raid Passes. We will return those, too, a little later;

- we gave the compensation (the same to everyone). Some of the items are listed as compensation in your Inbox, but they are, actually, what you purchased;

- if you have not received the compensation please open a ticket with our support team and let us know;

- bans may still be happening until we find the cause and eliminate it.

And just to clarify - we only sent the compensation to the accounts that were banned and which we have unbanned now. We will send the compensation for the server problems to all the players that logged in in the last three days tomorrow (February, 14th).

Thank you!

When i get my Gold pass back? I don't know if you know it, but purchases are not cheap... I want play but you are doing every thing to push away players of this game. 

And giving us as compensation champions which we already had? That is nothing but bad joke. We payd for them and you are giving them as a compensation. I played many games, but i didn't see nothing like this... Save your compensation, but give us back what is ours. What we payd for. Thank you. 

sjaaksjovius said:

Battlepass is still gone. What is a little later?? A brief notice that you’re still working on it will do. But keep every in the dark isn’t well quite pleasant. Paid a lot for this game so any notice would be appreciated!

True we all pay for it and now 3 days no battle pass 

Thanks so much for the compensation!  I've always wanted a couple chickens, arena tokens, keys, and some trash mobs in place of a battle pass that was completely bought and leveled out along with the Legendary champ (Wilbur or whatever its name is) that brew was used to completely max to 60, potions and upgrade materials to fully ascended and get him to 60, completely booked out and this is also for the epic champs associated with the battle pass rewards.  Ohh and all the new gear to equip those new champs that were completely maxed out to lvl 16 for gear and accessories.  Ohh and all progress lost on the Arbiter process which consisted of a lot of potions to Mix 10 Superior potions of each keep.  Ohh and leveling other champs and upgrading their gear too as well as ascending them.  I am so happy to receive $5 for $500+ worth.  Can't recommend this game/Plarium enough such good business eithics much wow.

Im on my 3rd 24h ban, no respons what so ever!

(multiple tickets and e-mails to support)

4 tickets and multiple e-mails to support.

No response. Shape Up Plarium. 

Is in my 3rd Day of lock out...

I realy hope you solve the ban problem before relising whale 1.13.5!

Still banned, 4th day now.

Still no respons from Support or anything else....

Locking forward to se what compensation I will get for this (if anny and if I will be unbanned)