Hello! We have resolved the issue now. The accounts that should not have been banned in the first place are now accessible again. Please check. If you are still having issues accessing your account and are sure that it has been banned mistakenly, please contact our support team guys at [email protected] Thank you.
You algorithms has glitches but easy to fix, I worked on IT for 17 years, especiallly AI. you might just need to add two more conditions to your bots:
1, the money spending threshold on account: lets say 5 dollars, because people seldom spend money on their additional accounts or even the intial account for selling.
2, the frequency of activities of accounts during recent weeks.
Hi Neotoeus, I suggest taking a screenshot of the error message and sending it to support ([email protected]) along with your User ID (found at in-game profile > Info tab). Or you can visit the official Raid discord and post your issue in the Bug Reports channel.
Neotoeus said:
Hello my account is banned for 4 day, but I don't Kwon why.
And a support off, I wait an answer!!!
