Hi
All of a sudden I can't send more messages in messenger - says blocked and most likely because of spam.
We do chat a lot, but no spam :D
Hope you can fix this.
Thanks
Lizzie
What happens if you click that "Support Team" link?
I get here http://prntscr.com/pboae8 - and I then went on bug report
http://prntscr.com/pbobwc
http://prntscr.com/pboccu
Ah, so it gets you here. OK, we'll need someone to look into your account, which I - as a fellow player - cannot do.
I'll ask someone from Plarium to do it today, but - given that it's Friday - it may take a bit longer.
I understand, I'm grateful no matter that you have responded so quickly.
Guess I will just have to wait to hear what they have to say.
Thank you for your help this far :)
Hi
All of a sudden I can't send more messages in messenger - says blocked and most likely because of spam.
We do chat a lot, but no spam :D
Hope you can fix this.
Thanks
A
Amadeus said:
Thank you. I've passed it on to Plarium, to figure it out, and I apologise that it's taking so long.
@Polaris, you should be ok now.
Morning Crowbar: I have again been blockaded for spamming in chat. As Polaris has already stated, following the directions to contact support is a wasre of time. Any assistance would be greatly appreciated.
Thanks
A
Morning Crowbar: I have again been blockaded for spamming in chat. No URL's sent but a a lot of dialogue between players. Any assistance would be greatly appreciated.
Evening Captain: I sent 2 screenshots to a Brotherhood member and again Plarium gave me the red ink for alleged spamming. Any assistance would be greatly appreciated.
A
My Plarium contact will be unavailable tomorrow. Please, raise a ticket as the last time, and ping me with your ticket number if you don't hear from them by Tuesday.
Your request [2561693] has been received and is being reviewed by our support team. We'll contact you as soon as we have an answer for you.
Amadeus, I asked them to figure out why are being banned so often. Sadly, I haven't heard from them yet. Did they at least unban you?
I can confirm it's not spamming - simply two teamies chatting and sharing game info.
I hope Plarium will stop this now - as you said; happens often..
Yes, that's why I've asked that they check the cause of it.
Not long ago, I got banned from the forum whenever I posted a single reply to any of the players' questions. 😂 Luckily, as a mod, I was also allowed to unban myself, because that makes sense. 🙈
Evening Captain: Still banned.
Still show as banned https://prnt.sc/11baop1
Alina's morning:
...
😁
I am, don't worry. 😁
