Yes, there was a problem with all of the games. It was fixed just now and the game should load properly.

Apologies for the inconvenience.

Игра не запускается, висит на 99 .

игра на 99 грузится с утра

значит не я один не могу загрузиться....но от этого не легче(((((((((((((((

Hi, Captains! How's your game now? Is the issue still persistent? 

игра не грузится дальше 99%, дня 3..что происходит?

А что с игрой..вообще не прогружает дальше 99%

Neither me nor my mates have any problems, so this might be on your side. Try these, in order:

1. Update your app if it's offering any updates.

2. Reinstall the app.

3. Completely uninstall and then reinstall the app.

Удаление и установку  Plarium Play, делали по всем правилам через панель управление Windows c последующей чисткой реестра всех следов активности программы. Установлена самая последняя версия программы: "2025 © Plarium Play v10.4.0-0.0.0 (3.25082.680)"

If it's still not working, then I am out of ideas. Please contact the support, and make sure to mention that you did the full uninstall+install (or that'll be the first thing they suggest you try).

Проблема сохраняется ((( 

I cannot solve much. I'm just a forum mod (otherwise, a player like you). I'll ask further.

Please post your ticket number. Maybe it'll help Daria get on top of this.

Thank you. I have passed it on. I'll let you know if I hear anything, but it's more likely that the Support will react.

Daria has also raised some alarms and that's about all we here can do at the moment.

I do hope it's fixed soon. Good luck! 🤞

Здраствуйте. Игра загрузилась, зашла, но функции висят..маров нанять не могу, так же почта..отправить ответ не могу... не реагирует, висит

Вчера кое как зашла в игру, но начало глючить так, что пришлось выйти. Но обратно, так и не удалось войти. И опять на 99% встало. Такая ситуация не только у меня, у многих!!!! Обратите внимание, пока игроки не бросили игру. Решите проблему наконец!

The investigation so far has shown that there is some problem on the side of Russian players. I don't think Plarium can do much if it's your network. Do you maybe have a way of trying a different network?

Even VPN might route the traffic via some channel that might work. Although not completely away from Russia, I'd expect that to work, but I can't know for sure.

Здравствуйте. С VPN  не грузится совсем.  Кстате..у меня светится 1 сообщение, но я его не могу увидеть. У вас на сервере проблема. Решите её, разбирайтесь. Заранее спасибо!

In which country was VPN's APN? I access the game just fine via an APN in Ireland.

As for the phantom messages, both them and reports are bugs older than some players in the game. I don't think we'll ever see those fixed. 😂 Reload usually helps. Usually...

Игра не грузиться висит

Hello! I can't log in to the game. It loads 99%, then stops. There were no messages about blocking, as well as no reasons for this.