looks like you did everything we have in that thread,

please submit a support ticket and they will look into it

denispriley said:

I have exactly the same problem, plus the game is exceedingly slow at times, but the constant freezing is what will make me give up even trying to play the game. I cannot believe the developers are unaware of this.

There can be many reasons why the lags occur.

The issue can be on your PC/browser/router/Internet provider/CDN/our server/etc.

To understand the reason of lag, we need some additional information. You can help us to investigate your case if you do the following:

1. Access Chrome -> More Tools -> Developer Tools - http://screencast.com/t/dXnNlwFTV8y6

2. Access Network tab http://screencast.com/t/rRKZ9T9bsG

3. Try to access the game

4. Do the right click on any line and tick Save as HAR with content http://screencast.com/t/gxsrje20g

5. Input the following command in cmd: tracert plarium.hs.llnwd.net Then make a screenshot of it.

6. Send this information to our Support Team: http://support.plarium.com/Tickets/Submit/.

They will help you to understand the reason of your lags and will help you to fix them.