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Where the Hell is customer support?

Where the Hell is customer support?

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8 окт. 2021, 19:4408.10.21
30.03.15
35

Where the Hell is customer support?

It's been 14 hours and no one has helped me get back into my account.

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5
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11 окт. 2021, 20:5211.10.21
11 окт. 2021, 20:53(отредактировано)
30.03.15
35

Still, no one has helped me to get my account back. They didn't mind taking my money though. Going on 5 days now. 

RescueCommunity Manager
12 окт. 2021, 14:0112.10.21
21.12.20
324

How did you contact support (in-game, web-portal, email, etc.) and what problem are you running into with your account?

12 окт. 2021, 14:1912.10.21
30.03.15
35

Are you people dumb?

https://www.screencast.com/t/ByJQGsfZbK


Doesnt take a genius Doesn't to figure this automated reply out. This is not support. Infact I was told this here on the forum.

RescueCommunity Manager
12 окт. 2021, 15:5912.10.21
12 окт. 2021, 16:05(отредактировано)
21.12.20
324
Necrobeanie

Are you people dumb?

https://www.screencast.com/t/ByJQGsfZbK


Doesnt take a genius Doesn't to figure this automated reply out. This is not support. Infact I was told this here on the forum.

Try requesting through this email:  [email protected]  

Include any screenshots, gameIDs, payment history, or anything that will aid them in trying to recover the account for you.

I will inquire through Discord as well and let you know if I hear anything about this issue with other players.

RescueCommunity Manager
13 окт. 2021, 14:5413.10.21
21.12.20
324

Hey Transarmada205,

This is a server side issue that a few players are experiencing.  Support asked that you contact them directly through [email protected]  and reference the Google Error code and that you are locked out of your account. Thanks!