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I cant get back to my Account

I cant get back to my Account

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8 окт. 2021, 05:4008.10.21
30.03.15
35

I cant get back to my Account

I reinstalled the game. It forces me through a tutorial every time. I try to log in with my google account it tells me error Code: 614 google account is bound to another user. I spent money on this account I want to get it back.

 Also why can I not contact this company for real support? If you cant provide real support this game should be shut down.

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RescueCommunity Manager
9 окт. 2021, 01:1709.10.21
21.12.20
324

You can contact our Support Team in three ways:
1. From the game:

  • Tap the Profile picture, Go to the Connection tab, & Tap the Support button
Screenshot_20201014-220251.png 

2. Via the webform: https://plrm.me/arena_support 

3. Via the email [email protected]   

9 окт. 2021, 05:4409.10.21
9 окт. 2021, 05:47(отредактировано)
30.03.15
35

I have contacted support. Can I just say what support? no one is doing their job. 24 hours no response yet.


I think I should cut my losses and ask for a refund.

12 окт. 2021, 14:2112.10.21
30.03.15
35

Look at what support sent me Moderator. Are you employing kids? with no programming skills to find my account and tell me how to get back to it?


https://www.screencast.com/t/ByJQGsfZbK

AlinaCommunity Manager
12 окт. 2021, 16:0612.10.21
21.05.19
3510

Hi! Sorry it's taking so long to restore your progress. Which email did you use to submit a request to our Support?