Hello! If you have already acquired Redeemer, it won't be added to your account as it's already in your Hangar. Otherwise, contact our Support agents via this link: https://plrm.me/arena_support or email them at: [email protected]. They will help you!

The thing is, last time we had a slingshot promo code, which gives slingshot. I already had the mech, and they gave me what the mech would be refunded for. 

Why not redeemer?

This time, the Code doesn't bring compensation for the already owned Content.

Why shouldn't it? Everything g always compensates for the content that's already owned. Battle pass, skins, shop deals. Log in rewards. Why not promo codes?