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What's the reason?

What's the reason?

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14 апр. 2024, 13:3214.04.24
14.02.24
26

What's the reason?

"You've been banned! Reason: Your account was used for spamming. Due to this fact, your access to the forum is restricted until 4/14/2024 11:34 AM. If you believe there has been an error, please contact our Support Team. Your access to the forum is restricted until 4/14/2024 11:34 AM.". This is the notification I received yesterday. I never used my account for spamming. I never broke the Forum Rules. Yet I got banned for no reason. This is really unfair.

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CrystalDrewCommunity Manager
15 апр. 2024, 15:2015.04.24
10.02.23
2079

Hello! Our anti-spam tool could ban you by mistake. We are sorry for the inconvenience. If it happens again, don't hesitate to contact our Support team via https://plrm.me/arena_support or email them at: [email protected]. They will help you! 

13 май 2024, 07:2713.05.24
15.12.23
7

Did you type up a long post or plan on creating a post in some kind of rant? Take too long typing and it's classified as spam. Happened to me breaking down the greed behind playoff events and how it takes advantage of the payers more than anyone 

CrystalDrewCommunity Manager
13 май 2024, 11:5913.05.24
10.02.23
2079
Korgoth

Did you type up a long post or plan on creating a post in some kind of rant? Take too long typing and it's classified as spam. Happened to me breaking down the greed behind playoff events and how it takes advantage of the payers more than anyone 

Hello! Indeed, the anti-spam tool may classify too-long texts and texts containing links as spam. However, it happens rear as we are upgrading it all the time. If you got banned, make sure to report it to me or our Support team via this link: https://plrm.me/arena_support or email them at: [email protected] 😉