Matchmaking is a lot worse since the addition of presets.  I have one set for my tournament stuff and another for achievements.  There's a difference of about 1500 to 2000 SP between those.  When I switch, I can't win at all with the achievement preset (the one with the smaller squad power) and when I switch back, I feel like I'm being punished by the system with my tournament preset for being an SP dropper.  I'm not SP dropping, I'm using a function of the game.  

If the game can't keep the matchmaking for our presets separate, what's the point of having them in the first place??!!??!!

Hello! All our players are treated the same, no matter whether they pay or not. Spending in the game helps to progress faster and get novelties earlier than they appear in Gear Hub.

We are actively working on the Matchmaking system. The improvements are expected later!

Switching between presets is not SP dropping. Some presets for long range fighting , some for short range battles. 

And your right match making is much worse. As CrystalDrew mention pay up for Gear Hub to improve. WTF am I going to do wasting over 1000 acoins on Shadow when I already have Eclipse? Is Shadow even relavent when my Hanger is around 6000. 

GearHub now forces you to waste acoins or get you to burn more money. 

I don't think you play the game at all. Its is plain as day how bots respond. Either that or your hanger has been spoon feed acions and legendarys by Plarium and you just one shoting everything with autocannons. How many of us seen bots bypass control points while opponents bots go right after them. Opponents bots can hide and have eagle eye aim ours stand right in the middle of fire and shoot at walls.

I get match making can be off , but constantly off and battling same player that just kicked my ass 2 or 3 times in a row. Its just purposely done.

Been playing the game for close to 2 years i think and Gear Hub sucks. Feels like Im forced to go backwards . Another damn 2 years to unlock all that low level crap so I can get a Surge?

Hello! I'm playing the game, and my Hangar is mostly f2p. All my responses on the forum are based on the official info from the devs and my personal experience

It's difficult for them to answer you, no one knows what it is. they are just poorly succeeded experiments by the developers, in an attempt to improve a game mechanic, which not even they understand, so any answers you will be given by anyone are just ASSUMPTIONS.,, but nothing real.

Match makind looks not only at your active preset but at all presets you have. It's most likely an error in programinig (not the only one in this game). This makes presets useless.

I had contact to the support team. They told me it is intentional that, when using presets, only the strongest hangar is used for match making. 

This makes using presets pretty useless and in my opinion it makes no sense. I like using different hangar strengths and felt that changing your hangar between different setups pretty annoying. With presets I thought that this problem would be solved. But at the moment you only can use presets if all your saved hangars are about the same strength. 

I sincerely hope that they are going change this. 

How the hell you not seeing or experincing what we are? 

Useless talking to you. Your just going to respond in Plariums favor. For some reason you area unable to think or process what is happening in battle.

Almost every battle against over powered opponenets starts with losing first game. Over whelmed by over powered bots or player. Sometimes second battle under powered player wins because bots take over and do some epic shit. 3rd battle lose cause bots repeat the first battle. 

What makes this worse is in tournement , this just increase over power players points. 

I see that in CrystalDrew's answers.

      "Hello! All our players are treated the same, no matter whether they pay or not. "

      "Hello! I'm playing the game, and my Hangar is mostly f2p. All my
       responses on the forum are based on the official info from the devs and
       my personal experience "

Feels like saying this. I'm F2P like you. I play and don't experince this issues on a daily or hourly basis. I never been mismatched or seen bots over run my team. Everything is fine just keep playing.

I think it would improve the game play if you could see if ally is a bot or not so kind of icon is its really annoying get shove about by allies i honestly want to avoid bots on my team they annoying stack on alllies in cover so everyone gets disc'ed to death because they create i new blast point for unskilled noob spamming full upgrade discs with blast radius implant (which should be removed from game for balance) 

That's mech arena in essence. Every thing they do is ment to trick players. Don't know why they treat aus as ennemies.

The issue is there are definitely cheat codes some where some how. Most will have a low squad power but their weapons, mechs, and pilots are close to max. So somehow they are lowering their squad power which let's them play against lower ranks.

We are actively working on improvements to the Matchmaking system! It's expected that abuse will be resolved as well! We have already made a lot of improvements and even developed penalties for SP droppers, but unfortunately, the abusers adopt really fast!

Not bashing against the other 2 players from above post. More of me complaining about the f'd up match making.  but damn teamed against 2 players one with hanger power 1000 points over mines then the other was about my hanger power. the hell am I suppose to do against this. Getting teamed against mutlitple player or 3 vs 4 is getting worse. 

Fun fact, i went to wikipedia and i found out Plarium is owned by a gambling company.

This makes me believe that it's not the devs fault. If the devs are forced to make more quantity (add more mechs, weapons and more) rather than quality (fix some small bugs, improve matchmaking) than there is nothing they can do about it, we know the devs need to release a new mech/weapon at certain points, they said something like that in the latest Dev Log, they wanted to make Eclipse have the ability to go fully invisible (like that you cant see him at all, unlike Shadow which you can still see but not target), but because of a time limit they had they couldnt finish the ability so they had to take Shadow's ability and just add a "he is now invinsible to all effects" to it.

The fact that Plarium is owned by a gambling company is probably also the reason why Vault Blitz and the 30 Acoins you got from ads were removed. That company probably wants more money from Plarium and Plarium has to get that money from us.

This matchmaking needs some attention quick.. I have a low power garage, total 939 power, and i keep getting extreemely overpowered by my opponents. The matchmaking paired me agaist a player whos' garage is over 7000. I'm not expecting to win, but I cant even do signeficant damage to any of my opponents.  There is no point on working on the lower power mech achievement cause it is nearly impossible to make any proggress. 

Please make matchmaking a priority for future updates!

Can we see your inventory and hangar CrysralDrew? I'm just curious is all. I've been an F2P ever since I started playing this gam and I have made some incredible progress even though there are tons of SP droppers and extremely hard to beat bots.

I know exactly how you feel. I logged on one day and lost the first 6-8 matches of the day because the bots on my team sucked and the bots on the other team were insanely good. I could drop 20 kills in a 5v5 having a team of bots against one player (who would score about 9-10 kills) on a team filled with bots and I would still lose.