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New install of Plarium Launcher insist on updating but gets stuck

New install of Plarium Launcher insist on updating but gets stuck

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11 март 2023, 10:0711.03.23
21.01.23
1

New install of Plarium Launcher insist on updating but gets stuck

I'm on a MacBook Pro Laptop latest OS etc. Daily player. Wanted to switch accounts to purchase some things for my son, something I've done several times before. But now, the Plarium game launcher immediately went to the screen demanding I update. But I AM updated. Uninstalled and re-installed the Plarium launcher, with a shut down of the computer in between, to see if a fully fresh download from Plarum itself solved the issue. But nope, even the download of today still demands to update. And gets stuck. 

I am at a loss, very let down. If it doesn't solve soon, I will quickly go and refund as many purchases as I can, because I am very fast loosing trust here. 

Sent a message to support, but they're taking their time responding (read: not responding so far). 

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11 март 2023, 11:3711.03.23
21.01.23
1

Update, on another forum I found something that helped me out. I think the launcher glitched because of switchting between accounts. The below instruction includes a reset of loggin in (as long as you know your mail/password, not an issue at all ofcourse. Anywhoo, this worked for me, maybe also for whoever else reads this:

- Uninstall Plarium play (and Raid) from Applications

- Go to /users/username/Public and delete Plarium Play from there

- Run the Plarium Play installer again