Possible MacOS fix

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Harbby

Jun 17, 2021, 11:5106/17/21

01/04/20

1698

Possible MacOS fix

This is from Oracles discord announcement

Hi, Raiders! Here is some news for those users who experience problems with launch of the game on MacOS. Please, try to delete all files in the folder:

*~/Library/Application Support/com.plarium.raidlegends/BattleJournals*. We have reports from people whom it actually has helped to deal with the issue

You may use an option "Go to Folder..." and paste the path to the folder specified above in order to find it

Comments

1 2

Deleted

Jun 17, 2021, 16:3206/17/21

231234

This worked for me thanks!

Deleted

Jun 17, 2021, 17:2806/17/21

231234

This worked for me too - thank you

RACCOON

Jun 18, 2021, 15:2506/18/21

Jun 18, 2021, 15:29(edited)

09/01/19

Yea, that finally fixed it thanks.

bearist

Jun 21, 2021, 10:3806/21/21

03/01/20

hello. its working till restart again :/

Deleted

Jun 21, 2021, 12:2106/21/21

231234

Same here

Deleted

Jun 26, 2021, 14:0706/26/21

231234

I love you sooo much guys !

shahram.fayaz

Jun 27, 2021, 13:2506/27/21

01/09/20

It worked. Hit: Command+Shift+G (For the GoTo Folder), then type this in

Amlima

Jun 30, 2021, 09:1206/30/21

02/14/20

Hi guys,

Cannot find the file...

will this topic be fixed with the new patch?

Deleted

Jul 2, 2021, 01:0707/02/21

231234

It still does not work after the update. No file in the folder.. Deleted the folder and made another folder and renamed it, but it still does not work...

Deleted

Jul 3, 2021, 02:1107/03/21

231234

Nothing worked.... So I reinstalled the MacOS, and it works now. Thanks for your help anyway.

Wergass Razvan

Oct 21, 2021, 06:3910/21/21

11/23/20

i have tried all this (except reinstall the MacOS), but still doesn't work

still a black window

Harbby

Oct 21, 2021, 06:4410/21/21

01/04/20

1698

Wergass Razvan

i have tried all this (except reinstall the MacOS), but still doesn't work

still a black window

Thank you, I'll pass this issue up and see if I can find a fix.

gunt

Oct 25, 2021, 06:5110/25/21

08/03/21

Same here with black screen. Send several requests for help to support and did not get a single response from them. What is wrong with this peoples ?

Teresa Green

Oct 26, 2021, 12:5310/26/21

Oct 26, 2021, 12:55(edited)

08/02/20

IMAC - Raid game in Launcher continues to crash on any battle in any area, bastion, it will happen absolutely everywhere in the game, no notice, just crashes. This started happening after the recent update. Please find a fix for this. Thank you for all you do !!

HARRBY P.S no such folder or file found on my IMAC.

TommyB7973

Oct 26, 2021, 22:5710/26/21

01/16/20

Hi everyone, TommyB7973 here... I am still getting the black screen issue.

What I have already done:

Asked for help here & in other emails.

Cleared cache.

Uninstalled Plarium & reinstalled Plarium play.

Uninstalled Raid Shadow Legends & Re-installed Raid Shadow Legends three times now.

Please help I have been unable to assist my clan for a week & I earned level 63 over many months.

Thanks & best respects,

TommyB7973

post script/PS; Wishing much love & good times out there Internet no matter what happens!

Harbby

Oct 27, 2021, 00:0210/27/21

Oct 27, 2021, 00:02(edited)

01/04/20

1698

Gonna remove this post, it is outdated. Sorry for any confusion

Junket

Oct 26, 2021, 13:2110/26/21

11/24/19

Black screen,but its not crashed, the mouse pointer is the raid one and I can move it, but it never loads.

TommyB7973

Oct 25, 2021, 01:4410/25/21

Oct 25, 2021, 01:45(edited)

01/16/20

Black screen here as well. Need fixed ASAP.

Raider Kael

Oct 24, 2021, 02:1110/24/21

11/07/20

The black screen issue started just a couple days ago for me, and I've been searching and trying all sorts of remedies aside from reinstalling MacOS.

In my Raid log file, it says there are a lot of errors indicating that the shaders and shading are not compatible with my graphics card. I ran the Disk Utility in Safe Mode but that didn't fix it :(

My computer is running fine otherwise. I tested two games on Steam: The demo for Euro Truck Simulator 2 and Path of Exile. Path of Exile didn't work, but ETS2 did.

IceMaverick

Oct 21, 2021, 18:4710/21/21

08/26/20

I tried posting something about this earlier and my post disappeared. I have tried all the above reinstall and folder deletion methods to no avail.

Any help?

1 2

The topic is locked. You cannot post comments.

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Need fixed ASAP.\u0022,\u0022type\u0022:\u0022unstyled\u0022,\u0022depth\u0022:0,\u0022inlineStyleRanges\u0022:[],\u0022entityRanges\u0022:[],\u0022data\u0022:{}},{\u0022key\u0022:\u0022bllm1\u0022,\u0022text\u0022:\u0022i\u0022,\u0022type\u0022:\u0022atomic\u0022,\u0022depth\u0022:0,\u0022inlineStyleRanges\u0022:[],\u0022entityRanges\u0022:[{\u0022offset\u0022:0,\u0022length\u0022:1,\u0022key\u0022:0}],\u0022data\u0022:{}},{\u0022key\u0022:\u002257gfb\u0022,\u0022text\u0022:\u0022\u0022,\u0022type\u0022:\u0022unstyled\u0022,\u0022depth\u0022:0,\u0022inlineStyleRanges\u0022:[],\u0022entityRanges\u0022:[],\u0022data\u0022:{}}],\u0022entityMap\u0022:{\u00220\u0022:{\u0022type\u0022:\u0022IMAGE\u0022,\u0022mutability\u0022:\u0022IMMUTABLE\u0022,\u0022data\u0022:{\u0022height\u0022:\u0022auto\u0022,\u0022width\u0022:\u0022auto\u0022,\u0022alt\u0022:\u0022\u0022,\u0022src\u0022:\u0022https://plarium.com/forum/multimedia/879B6DC9-0B90-459A-A7DF-D006745A3910\u0022}}}}","contentHtml":"","userRegistered":"1579216088480","userCommentsCount":"2","userName":"TommyB7973","createdDate":"1635126288273","editedDate":"1635126306107","id":"1511050","entityId":"592720","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/61074738.jpeg.jpeg?v=1635126129"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"1511050","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/10592718/","commentUrl":"/en/comment/Topic_1511061/"},"strings":{"userRole":"","userId":"10592718","contentDraftJs":"{\u0022blocks\u0022:[{\u0022key\u0022:\u0022ve9r\u0022,\u0022text\u0022:\u0022Same here  with black screen. 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