This keeps happening from 3 days ago even before 4.30 update. It worked perfectly before this. When I press "Continue Playing", I keep getting this message over and over. I restarted my iMac, deleted the plarium play app and reinstalled it several times. I cleared cache as well. It works on bluestacks, but it's laggy. Can you let me know when you will fix this problem? My computer is iMac 27 inch 5K 2020 version. Thanks!
same issue here as well. Let me know if you manage to resolve it.
Has anyone been able to find a fix for the issue above? I'm now having the same issue and nothing seems to work.
Same issue for me, clearing of cache, deletion of apps, reinstall - no change
Same here, I tried everything and nothing worked
Same issue
I will supplement the post. The application also crashes after updating. But a slightly different stack.
+1 :/ i fear that we have old macs
Time Awake Since Boot: 2200 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
Assertion failed: (p == __null), function GetConstantValueFromBlob, file /Applications/Unity/Hub/Editor/2018.4.33f1/Unity.app/Contents/il2cpp/libil2cpp/vm-utils/BlobReader.cpp, line 60.
I read a Plarium Announcement that they are looking into it. Hopefully, they will fix within a few weeks. Now I am using Bluestacks.
Yes same here. I am extremely and irritated.
A message I sent to Support:
Any update on fixing this? I have spent thousands of dollars on this game. I am at a point of going through the process of requesting a full refund at this point due to seller negligence and moving on from the game. There's just been way too many issues and I have been more than patient with all of them. It has been DAYS since this first issue occurred for Mac users. You leave us all in the dark. There is a fair allotted time to fix an issue and it's almost reaching the end of the week now. If I need to go through my attorney and your legal team, so let it be, but I would rather solve this amicably and hope you guys do the right thing. It's the seller's responsibility to provide a working product for the paying consumer. Technical issues may occur but you and I know that we've had our fair share and we have been extremely patient. At level 100, you know that I have been through it all.
Before launching a new patch or game extension, don't you guys thoroughly test it on PC, Mac, etc etc? I would think that is standard SOP for developers. Anyhow, I need a time frame on when this will be fixed. If you don't see it being fixed in the very near future, please ask your developers for my request for a full refund. I really don't want to have to go through contacting the Google store customer service, BBB, FTC amongst many others and make this a huge issue. I pay a lot of money for this game. I expect to PLAY and enjoy it, this is not what I am paying for. I hope to hear from you today.
Thanks,
I'm sorry everyone. There still is no update. I personally cannot access it via my PC application either. I recommend using Bluestack for the time being. You can find a safe link on Hellhades' website.
For 2 days now i can not log on to my account. My shield will be dropping and i am really angry. I paid for rs and other things on this account and it seems lost now..........
If this is not fixed i will never play any plarium game again.
For 2 days now i can not log on to my account. My shield will be dropping and i am really angry. I paid for rs and other things on this account and it seems lost now..........
If this is not fixed i will never play any plarium game again.
They are working on it, in the meantime i suggest using Bluestacks until they fix the issue. Bluestacks works 100% fine.
Any update on Plarium Play?
Some people report that it might help with the MacOS issue to delete all files in the folder:
Library/Application Support/com.plarium.raidlegends/BattleJournals
I don't see any folder called com.plarium.raidlegends. Anyone else not seeing it?
Some people report that it might help with the MacOS issue to delete all files in the folder:
Library/Application Support/com.plarium.raidlegends/BattleJournals
That didn't work. What next?
It worked for me....try it this way.
----
Another way to get there is to open a finder window:
Click on the "Go" menu, while it is visible press and hold the "option" key.
This will add a selection about 1/2 way down called "Library"
Click on Library and it will take you to the Hidden Library folder that contains the path:
~\Application Support\ com.plarium.raidlegends\BattleJournals\
I only had one file in this folder, after deleting the file RAID is Running!!!!
Cheers
I did as phaedxen suggested, but there was no file - maybe because I reinstalled it. So I deleted the folder and made a new folder with same name. It still does not work.
I did as phaedxen suggested, but there was no file - maybe because I reinstalled it. So I deleted the folder and made a new folder with same name. It still does not work.
Send me a DM so i can find you easier when they put out more information.
