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Plarium Play Fails to Launch on Mac

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Feb 3, 2020, 11:4202/03/20
11/22/19
3

Plarium Play Fails to Launch on Mac

Just installed Plarium Play from https://plarium.com/ on a MacBookPro running Catalina 10.15.2.


The App fails to launch ending with an error report from Mac:


The error says:



Process: Plarium Play [35020]


Path: /Applications/Plarium Play.app/Contents/MacOS/Plarium Play


Identifier: plariumplay


Version: 1.0 (1.0)


Code Type: X86-64 (Native)


Parent Process: ??? [1]


Responsible: Plarium Play [35020]


User ID: 501



Date/Time: 2020-01-23 13:31:48.690 +0000


OS Version: Mac OS X 10.15.2 (19C57)


Report Version: 12


Anonymous UUID: D0752EEC-1755-6173-2B27-F7A315C719CE



Sleep/Wake UUID: F84298B4-DF3B-44A0-BF65-F8CEAFA76803



Time Awake Since Boot: 130000 seconds


Time Since Wake: 480 seconds



System Integrity Protection: enabled



Crashed Thread: 14 Chrome_IOThread



Exception Type: EXC_BREAKPOINT (SIGTRAP)


Exception Codes: 0x0000000000000002, 0x0000000000000000


Exception Note: EXC_CORPSE_NOTIFY



Termination Signal: Trace/BPT trap: 5


Termination Reason: Namespace SIGNAL, Code 0x5


Terminating Process: exc handler [35020]


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Comments
Feb 4, 2020, 06:2702/04/20
02/15/19
2725

SetenZaMike said:


Just installed Plarium Play from https://plarium.com/ on a MacBookPro running Catalina 10.15.2.


The App fails to launch ending with an error report from Mac:


The error says:


Process: Plarium Play [35020]


Path: /Applications/Plarium Play.app/Contents/MacOS/Plarium Play


Identifier: plariumplay


Version: 1.0 (1.0)


Code Type: X86-64 (Native)


Parent Process: ??? [1]


Responsible: Plarium Play [35020]


User ID: 501



Date/Time: 2020-01-23 13:31:48.690 +0000


OS Version: Mac OS X 10.15.2 (19C57)


Report Version: 12


Anonymous UUID: D0752EEC-1755-6173-2B27-F7A315C719CE



Sleep/Wake UUID: F84298B4-DF3B-44A0-BF65-F8CEAFA76803



Time Awake Since Boot: 130000 seconds


Time Since Wake: 480 seconds



System Integrity Protection: enabled



Crashed Thread: 14 Chrome_IOThread



Exception Type: EXC_BREAKPOINT (SIGTRAP)


Exception Codes: 0x0000000000000002, 0x0000000000000000


Exception Note: EXC_CORPSE_NOTIFY



Termination Signal: Trace/BPT trap: 5


Termination Reason: Namespace SIGNAL, Code 0x5


Terminating Process: exc handler [35020]



Hi


I had forwarded this report to support. 
Feb 5, 2020, 02:2802/05/20
11/02/19
3
Have the same problem on Mac OS 10.14.6
Mar 17, 2024, 13:0803/17/24
Mar 17, 2024, 13:11(edited)
02/28/24
1

I take it this problem was never solved :(


Uncaught Exception:
Error: ENOENT: no such file or directory, mkdir '/Users/MaDProFF/Public/PlariumPlay'
   at Object.mkdirSync (node:fs:1386:3)
   at AppPath.initMain (/Applications/Plarium Play.app/Contents/Resources/app.asar/dist/system/appPath.js:134:22)
   at AppPath.init (/Applications/Plarium Play.app/Contents/Resources/app.asar/dist/system/appPath.js:63:14)
   at NativeApp.initializeApp (/Applications/Plarium Play.app/Contents/Resources/app.asar/dist/nativeApp.js:27:26)
   at NativeApp.run (/Applications/Plarium Play.app/Contents/Resources/app.asar/dist/nativeApp.js:17:14)
   at Object.<anonymous> (/Applications/Plarium Play.app/Contents/Resources/app.asar/dist/main.js:9:23)
   at Module._compile (node:internal/modules/cjs/loader:1141:14)
   at Module._extensions..js (node:internal/modules/cjs/loader:1196:10)
   at Module.load (node:internal/modules/cjs/loader:1011:32)
   at Module._load (node:internal/modules/cjs/loader:846:12)


Sep 13, 2024, 03:5909/13/24
1

I am getting the same error message, I even tried uninstalling and reinstalling in the applications folder like they say, and nothing

Sep 19, 2024, 13:0309/19/24
05/01/20
2

Same here in 2024!

May 23, 2025, 07:2805/23/25
04/05/23
1
Ŵřẽçķ ķììľß¥

Same, any solution?


Just found this info for anyone who is working the Mac install.  Hope this helps!

The JavaScript error you're encountering during the installation of Plarium Play on your macOS Sequoia 15 system is a known issue. This problem often arises due to missing directories or permissions that prevent the application from creating necessary files.Plarium Forums+1Plarium Play Support+1

🔧 Steps to Resolve the JavaScript Installation Error

  • Manually Create the Required Directory:
    • Open Finder.
    • Navigate to your home directory: Go > Home.
    • Inside your home directory, create a new folder named Public if it doesn't already exist.
    • Within the Public folder, create another folder named PlariumPlay.
    • Ensure that the PlariumPlay folder has the appropriate read and write permissions.Help Desk Geek+4social-support.plarium.com+4MacPaw+4
  • Reinstall Plarium Play:
    • Download the latest version of Plarium Play from the official website.
    • Run the installer and follow the on-screen instructions.
  • Check for Rosetta 2 Installation:

bash

softwareupdate --install-rosetta

  • Follow any prompts to complete the installation.
  • Disable Antivirus or Security Software Temporarily:
    • Sometimes, security software can interfere with installations.
    • Temporarily disable any antivirus or firewall software during the installation process.
    • Remember to re-enable your security software after the installation is complete.
  • Check System Integrity Protection (SIP):
    • Ensure that System Integrity Protection is enabled on your macOS.
    • SIP helps protect system files and processes, and disabling it can cause issues with certain applications.Plarium Forums
  • Review System Logs for Detailed Error Information:

Hope this gets you all back and playing again soon!