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Mac Mini M4 can't access events, anyone else?

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Jan 16, 2026, 01:0401/16/26
11/30/25
2

Mac Mini M4 can't access events, anyone else?

Like the title says. I can't access events like Gear Enhancement, Gear Hunters or, Tournaments. It spins for a while and I get this error below, after I try again. (pic). 


I've reinstalled everyhting a few times now. Making sure to clean every trace of the apps each time. (Plarium Play/Raid) Did the cache clearing thing for both apps. Tried a few VPNs. I even got a new router, which I was going to get anyway. 

I can acess events like the current Creed Coalition Event, and so far, the Champion Chases. 

I conntacted support some time back, over a month ago, and one of them said they know of the issue but it would take time to fix. 

I just want to know if anyone else is having this issue because I can't seem to find anyone else who does. Surely I can't be the only person playing Raid on an M4, right? 


Or a fix, that would be cool too. 



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Mar 27, 2026, 16:1303/27/26
12/29/25
1

Hey so i got the same issue with my Mac Mini M4. On my old Macbook Air M1 it´s working great. 


So i tried the same things like you. New install, Cache, VPN, New Account on Mac. Nothing worked. 


So i thought it would be in the fix with the update. Sadly not. 

But great to hear that Plarium is aware of this bug. 


May 9, 2026, 07:0905/09/26
05/24/21
11

Just wanted to come on here to share Im experiencing the same with my new Mac M5 also.

Im fairly certain it was working for a couple of days until the latest Raid update but tried several things to try and fix it suggested by AI and Plarium support but nothing worked. Doesnt even work running on Windows 11 through VMWare Fusion.


May 14, 2026, 21:3805/14/26
05/24/21
11

Hey, finally found a workaround which works! You need to install Rosetta so the game runs intel based software on mac silicone.


https://support.apple.com/en-us/102527


Do exactly as it says in the article and it'll work straight away!

May 23, 2026, 19:5305/23/26
11/30/25
2
Nerodia F2P26

Hey so i got the same issue with my Mac Mini M4. On my old Macbook Air M1 it´s working great. 


So i tried the same things like you. New install, Cache, VPN, New Account on Mac. Nothing worked. 


So i thought it would be in the fix with the update. Sadly not. 

But great to hear that Plarium is aware of this bug. 


Unfortunately none of the updates since have addressed the issue. It's so annoying. I have to switch to my phone to see/collect awards, ect, which is hard on my bad eyes. 

It's been about almost 6 months since I reported it. The bug doesn't seem to be a priority, so who knows if it will ever get fixed. 


May 23, 2026, 20:0105/23/26
11/30/25
2
CaptnSpaulding

Hey, finally found a workaround which works! You need to install Rosetta so the game runs intel based software on mac silicone.


https://support.apple.com/en-us/102527


Do exactly as it says in the article and it'll work straight away!

This worked for you? Strange. 


I checked the application and it says "Application (Universal)". Plarium play is "Apple silicon". So neither requires Rosetta. That said, the option to open in Rosetta is avaiable in the Raid "Universal" application.


I'll give it a shot I suppose.