Game freezing randomly

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Game freezing randomly

Aug 9, 2019, 09:5708/09/19

03/08/19

Game freezing randomly

Dear Plarium,

I'm not in the mood to search the entire forum for 'specific' bugs so i'll just post my own. I know a lot of people say "GAME KICK ME", "GAME CRASH" but in my case it's not that. I have a Huawei Mate 20Pro (if it helps with specs) with latest Android software. I even set the graphic settings to minimum (I noticed Ice Golem fights LAGGING! Yes, LAGGING) after the magnificent Dorfies were introduced.

So that's pretty much the case. Every 5 fights, the game suddenly freezes. Not crash, not bug. The entire screen just freezes. My phone isn't feeling warm (overheat). The rest functions well. The phone isn't lagging. Which indicates it must be from the game >.>

Comments

1 2 3

Deleted

Aug 10, 2019, 00:4508/10/19

231157

Same. Only started since last patch. Freezes on average about 1 per 12 fights, usually on stage 2 of 3.

robert_smith1980

Aug 10, 2019, 01:1208/10/19

04/10/19

It is getting old quickly... the game will freeze about every 5 mins. I cant farm for anything without the game freezing and I'm almost ready to uninstall... fix this now plarium

Deleted

Aug 10, 2019, 05:2908/10/19

Same problem plus the kicking of full experience characters during multi battles.... this has only been happening since the latest update, before update everything worked great. I think you need to roll back the update and do some more testing first. Tired of losing energy and arena tokens because of this problem.

Miss M

Aug 10, 2019, 19:5208/10/19

05/14/19

I have the same problem. Happened in mid battle in campaign, dungeons, and arena. Force quit the app and restart work fine for a little while and then the freeze up happened again, again, and again. Never have this problem prior to ver 1.10.

OS: Android 8.0.0

Device: LG V30

Please fix this as I have been losing resources constantly.

Deleted

Aug 13, 2019, 01:4308/13/19

231157

The game randomly freezing is getting really old really quick. I thought at first I should lower my settings a bit did that and still having freezing issues. I have a one plus 7 pro if that helps any. Hope this gets fixed soon it's making the game hard to play

Deleted

Aug 14, 2019, 19:1308/14/19

Aug 14, 2019, 19:15(edited)

Same here. Just in the past few days, freezes every 10 or so games. Today has been much more frequent. Quite annoying, really.

ste73wilson

Aug 15, 2019, 13:0808/15/19

07/10/19

My issue with the freeze is that it always seems to happen when I'm fighting clan bosses, which is frustrating as we only get a few keys and these are never refunded after a freeze

Prodigal

Aug 16, 2019, 09:0608/16/19

03/08/19

As of today, the game is literally unplayable.

Every 3 battles or so the game freezes randomly. Plarium PLEASE FIX THIS. Clanboss, battles, dungeons, pvp. Everything freezes.

It seems to be worse with WIFI on though it seems. If that helps?

And before you throw your "In your face its your own fault, your connection" it's not...

Deleted

Aug 18, 2019, 21:5308/18/19

231157

Yeah I've seen a huge uptick in these freezes since the last patch. The game will just randomly freeze entirely in battle or on a couple of specific parts of the loading screen. On 12-3 it'll freeze when loading the 'forge' part, and the in battle freezes just seem to happen randomly.

Deleted

Aug 18, 2019, 23:5108/18/19

231157

Same here, random freezes pretty much everywhere...dungeons, campaign, characters, tavern, etc. This never happened before the dwarf exp. Now I can't even log into the game and I get the message to check my internet...which is fine. What's going on? Are the servers down?

Deleted

Aug 19, 2019, 11:4208/19/19

231157

That's right. Keys dont come often and a lot of us are getting pissed. The game NEVER used to crash for me. Now, it happens 3X + per day!

Deleted

Aug 19, 2019, 15:0908/19/19

231157

Greetings,

I'd submit an in game ticket with this information.

Thanks,

AgentFox

Deleted

Aug 22, 2019, 11:4108/22/19

231157

I'm still having problems with the game freezing up as well. I am using Wi-Fi with a Samsung Galaxy Tab S2, Android 7.0, 3GB RAM. I have erased all of the apps I don't use, and use Greenify to hibernate apps. I have cleaned my system with SD Maid Pro. I have tried all of the video settings with no difference detected. I have found no way to keep Facebook and Messenger from auto starting though, so it does run in the background. I don't have and haven't had any problems with any of my other apps or games either. Also, it does seem like it's gotten worse since the latest patch. Please help. I'm not spending another cent on this game until something changes and I will quit playing altogether it does not improve. I've had about my fill with this problem.

xcasaltx

Aug 23, 2019, 18:3508/23/19

04/03/19

I see all these posts about the game freezing, which of course is happening to me too, but I don't see any actions~!! This is very annoying and happening more and more frequently for me. It's all aspects of the game and just like the other use said, we click on "SUBMIT REPORT" after we log back in. Where is that going?? Straight to junk mail?

Please fix and please compensate us for lost resources.

Thank you!

Deleted

Aug 26, 2019, 09:4808/26/19

Aug 26, 2019, 09:51(edited)

231157

AgentFox said:

Greetings,

I'd submit an in game ticket with this information.

Thanks,
AgentFox

Thanks, same problem here after the update, random freezes when in fights or their loading screens, pixel 2 xl phone here

hetwasietsm

Aug 26, 2019, 20:5608/26/19

03/12/19

I have the same Issues except it is happening constantly when placing/replacing artifacts or upgrading artifacts (very tedious loading times) Other than that I get the freezing or disconnecting every time I am trying to get a champion into or out of the vault.

I made a post about it in more detail, but I decided to let it be heard here as well.

Deleted

Aug 27, 2019, 14:2708/27/19

231157

AgentFox said:

Greetings,

I'd submit an in game ticket with this information.

Thanks,
AgentFox

What good will that do? I have submitted several in game tickets about the game freezing and every time the respond with the same exact response about login issues and not given individual credits for problems. Even though I never ask for reimbursement for the issue. I want the freezes to stop. If they actually responded to a ticket in a way that I thought they actually cared and even read the ticket I would but with Plarium's horrible response in forums and to ticket it seems they do not care. Until a lot of players leave they will just keep bringing us new champs, not caring that players are getting frustrated and tired of not being able to actually play the game. FIX THE PROBLEM or at least acknowledge that you are aware of it and working on it.

lucyandme32

Aug 28, 2019, 18:0708/28/19

07/19/19

This needs to get fixed! Many people have spent money on this game, and now can't play. Wasting energy and time. Can't farm, can't hardly play at all. Please fix this or I'm uninstalling.

Resupply our energy used up!!!

Deleted

Sep 3, 2019, 01:4009/03/19

For me the issue is bigger than just freezing. Twice I have used gems to get keys to fight the boss and twice it has frozen making me lose on the key I purchased with the gems. It is frustrating because I keep sending an error report, but have yet to hear back or get anything for the missed energy or gems. It would be nice to at least know the reports I'm sending are actually being read/seen.

harperd82m

Sep 5, 2019, 18:0909/05/19

07/21/19

Hi,

I am having the same issues, game freezes after a couple battles and sometimes after restarting it freezes the very next battle. Phone is not overheating, I have plenty ram and hard drive space. I am also experiencing loss of a fully leveled character when doing multi-battles.

Everytime the game freezes and I go back into the game, it always askes me if I want to send the crash report. I always say yes so you should have 30-40+ crash reports from me.

I have also tried sending an in-game report but that seems to not be working eaither. It tells me that every field must be entered well, EVERY field has an entry, even a screenshot but still does allow me to send a report.

We have lost a countless amount of energy, time and rewards due to this. Something has to be changed or this game has no use and you will quickly lose paying players.

Please fix this or give us a heads up that your at least working on these issues.

Thanks

1 2 3

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You cannot post comments.","title":"Game freezing randomly","authorRole":"","contentDraftJs":"","contentHtml":"\u003Cp\u003EDear Plarium,\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EI\u0027m not in the mood to search the entire forum for \u0027specific\u0027 bugs so i\u0027ll just post my own. I know a lot of people say \u0022GAME KICK ME\u0022, \u0022GAME CRASH\u0022 but in my case it\u0027s not that. I have a Huawei Mate 20Pro (if it helps with specs) with latest Android software. I even set the graphic settings to minimum (I noticed Ice Golem fights LAGGING! Yes, LAGGING) after the magnificent Dorfies were introduced.\u003C/p\u003E\u003Cbr\u003ESo that\u0027s pretty much the case. Every 5 fights, the game suddenly freezes. Not crash, not bug. The entire screen just freezes. My phone isn\u0027t feeling warm (overheat). The rest functions well. The phone isn\u0027t lagging. Which indicates it must be from the game \u003E.\u003E","createdDate":"1565344620000","folderId":"683","id":"145434","authorId":"8021634","authorRegistered":"1552046288953","authorName":"Prodigal","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/46936329.jpeg?v=1627681230"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"3299","commentsCount":"41","likesCount":"12","authorCommentsCount":"5","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/raid-shadow-legends/683_loading-issues/145434_game-freezing-randomly/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","compositeVersion":"8","compositeTitle":"Default","currentPage":"1","lastPage":"3"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_653201/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Same.\u00A0 Only started since last patch.\u00A0 Freezes on average about 1 per 12 fights, usually on stage 2 of 3.","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1565397955213","editedDate":"0","id":"653201","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"653201","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8274476/","commentUrl":"/en/comment/Topic_653214/"},"strings":{"userRole":"","userId":"8274476","contentDraftJs":"","contentHtml":"It is getting old quickly... the game will freeze about every 5 mins. I cant farm for anything without the game freezing and I\u0027m almost ready to uninstall... fix this now plarium","userRegistered":"1554861863310","userCommentsCount":"2","userName":"robert_smith1980","createdDate":"1565399573110","editedDate":"0","id":"653214","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"653214","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8093540/","commentUrl":"/en/comment/Topic_653388/"},"strings":{"userRole":"","userId":"8093540","contentDraftJs":"","contentHtml":"Same problem plus the kicking of full experience characters during multi battles.... this has only been happening since the latest update, before update everything worked great. I think you need to roll back the update and do some more testing first. Tired of losing energy and arena tokens because of this problem.\u00A0","userRegistered":"","userCommentsCount":"8","userName":"Deleted","createdDate":"1565414986430","editedDate":"0","id":"653388","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"653388","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8115845/","commentUrl":"/en/comment/Topic_653830/"},"strings":{"userRole":"","userId":"8115845","contentDraftJs":"","contentHtml":"\u003Cp\u003EI have the same problem.\u00A0 Happened in mid battle in campaign, dungeons, and arena.\u00A0 Force quit the app and restart work fine for a little while and then the freeze up happened again, again, and again.\u00A0 Never have this problem prior to ver 1.10.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EOS: Android 8.0.0\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EDevice: LG V30\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EPlease fix this as I have been losing resources constantly.\u003C/p\u003E","userRegistered":"1557799229270","userCommentsCount":"2","userName":"Miss M","createdDate":"1565466772440","editedDate":"0","id":"653830","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/450.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"653830","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_656421/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"The game randomly freezing is getting really old really quick. I thought at first I should lower my settings a bit did that and still having freezing issues. I have a one plus 7 pro if that helps any. Hope this gets fixed soon it\u0027s making the game hard to play\u00A0","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1565660603487","editedDate":"0","id":"656421","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"656421","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8627474/","commentUrl":"/en/comment/Topic_659213/"},"strings":{"userRole":"","userId":"8627474","contentDraftJs":"","contentHtml":"Same here.\u00A0 Just in the past few days, freezes every 10 or so games. Today has been much more frequent.\u00A0 Quite annoying, really.","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1565810035217","editedDate":"1565810102713","id":"659213","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"659213","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8494910/","commentUrl":"/en/comment/Topic_659640/"},"strings":{"userRole":"","userId":"8494910","contentDraftJs":"","contentHtml":"My issue with the freeze is that it always seems to happen when I\u0027m fighting clan bosses, which is frustrating as we only get a few keys and these are never refunded after a freeze","userRegistered":"1562780603993","userCommentsCount":"1","userName":"ste73wilson","createdDate":"1565874533770","editedDate":"0","id":"659640","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"659640","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8021634/","commentUrl":"/en/comment/Topic_660174/"},"strings":{"userRole":"","userId":"8021634","contentDraftJs":"","contentHtml":"\u003Cp\u003EAs of today, the game is literally unplayable.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EEvery 3 battles or so the game freezes randomly. Plarium PLEASE FIX THIS. Clanboss, battles, dungeons, pvp. Everything freezes.\u003C/p\u003E\u003Cp\u003EIt seems to be worse with WIFI on though it seems. If that helps?\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EAnd before you throw your \u0022In your face its your own fault, your connection\u0022 it\u0027s not...\u003C/p\u003E","userRegistered":"1552046288953","userCommentsCount":"5","userName":"Prodigal","createdDate":"1565946403867","editedDate":"0","id":"660174","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/46936329.jpeg?v=1627681230"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"660174","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_661119/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Yeah I\u0027ve seen a huge uptick in these freezes since the last patch. The game will just randomly freeze entirely in battle or on a couple of specific parts of the loading screen. On 12-3 it\u0027ll freeze when loading the \u0027forge\u0027 part, and the in battle freezes just seem to happen randomly.\u003Cbr\u003E","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1566165189123","editedDate":"0","id":"661119","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"661119","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_661153/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Same here, random freezes pretty much everywhere...dungeons, campaign, characters, tavern, etc.\u00A0 This never happened before the dwarf exp.\u00A0 Now I can\u0027t even log into the game and I get the message to check my internet...which is fine.\u00A0 What\u0027s going on?\u00A0 Are the servers down?","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1566172287963","editedDate":"0","id":"661153","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"661153","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_661423/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"That\u0027s right. Keys dont come often and a lot of us are getting pissed. The game NEVER used to crash for me. Now, it happens 3X \u002B per day!","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1566214926987","editedDate":"0","id":"661423","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"661423","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_661517/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EGreetings,\u003C/p\u003E\r\u003Cp\u003EI\u0027d submit an in game ticket with this information. \r\u003C/p\u003E\r\u003Cp\u003EThanks,\r\u003C/p\u003E\u003Cp\u003EAgentFox\u003C/p\u003E","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1566227351503","editedDate":"0","id":"661517","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"661517","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_662721/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"I\u0027m still having problems with the game freezing up as well. I am using Wi-Fi with a Samsung Galaxy Tab S2, Android 7.0, 3GB RAM. I have erased all of the apps I don\u0027t use, and use Greenify to hibernate apps. I have cleaned my system with SD Maid Pro. I have tried all of the video settings with no difference detected. I have found no way to keep Facebook and Messenger from auto starting though, so it does run in the background. I don\u0027t have and haven\u0027t had any problems with any of my other apps or games either. Also, it does seem like it\u0027s gotten worse since the latest patch. Please help. I\u0027m not spending another cent on this game until something changes and I will quit playing altogether it does not improve. I\u0027ve had about my fill with this problem.\u00A0","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1566474061490","editedDate":"0","id":"662721","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"662721","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8236915/","commentUrl":"/en/comment/Topic_663314/"},"strings":{"userRole":"","userId":"8236915","contentDraftJs":"","contentHtml":"\u003Cp\u003EI see all these posts about the game freezing, which of course is happening to me too, but I don\u0027t see any actions~!!\u00A0 This is very annoying and happening more and more frequently for me.\u00A0 It\u0027s all aspects of the game and just like the other use said, we click on \u0022SUBMIT REPORT\u0022 after we log back in.\u00A0 Where is that going??\u00A0 Straight to junk mail?\u00A0\u00A0\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EPlease fix and please compensate us for lost resources.\u003C/p\u003E\u003Cbr\u003EThank you!","userRegistered":"1554267004880","userCommentsCount":"2","userName":"xcasaltx","createdDate":"1566585346997","editedDate":"0","id":"663314","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"663314","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_664317/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cdiv class=\u0022user-name\u0022\u003EAgentFox said:\u003C/div\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EGreetings,\u003C/p\u003E\n\u003Cp\u003EI\u0027d submit an in game ticket with this information. \n\u003C/p\u003E\n\u003Cp\u003EThanks,\n\u003C/p\u003E\u003Cp\u003EAgentFox\u003C/p\u003E\u003C/blockquote\u003EThanks, same problem here after the update, random freezes when in fights or their loading screens, pixel 2 xl phone here","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1566812890840","editedDate":"1566813094000","id":"664317","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"664317","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7883985/","commentUrl":"/en/comment/Topic_664523/"},"strings":{"userRole":"","userId":"7883985","contentDraftJs":"","contentHtml":"\u003Cp\u003EI have the same Issues except it is happening constantly when placing/replacing artifacts or upgrading artifacts (very tedious loading times) Other than that I get the freezing or disconnecting every time I am trying to get a champion into or out of the vault.\u003C/p\u003E\u003Cp\u003EI made a post about it in more detail, but I decided to let it be heard here as well.\u003C/p\u003E\u003Cbr\u003E","userRegistered":"1552377082370","userCommentsCount":"2","userName":"hetwasietsm","createdDate":"1566852973620","editedDate":"0","id":"664523","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/hustle-castle/avatars/hc10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"664523","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_664807/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cdiv class=\u0022user-name\u0022\u003EAgentFox said:\u003C/div\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EGreetings,\u003C/p\u003E\n\u003Cp\u003EI\u0027d submit an in game ticket with this information. \n\u003C/p\u003E\n\u003Cp\u003EThanks,\n\u003C/p\u003E\u003Cp\u003EAgentFox\u003C/p\u003E\u003C/blockquote\u003EWhat good will that do? I have submitted several in game tickets about the game freezing and every time the respond with the same exact response about login issues and not given individual credits for problems. Even though I never ask for reimbursement for the issue. I want the freezes to stop.\u00A0 If they actually responded to a ticket in a way that I thought they actually cared and even read the ticket I would but with Plarium\u0027s horrible response in forums and to ticket it seems they do not care. Until a lot of players leave they will just keep bringing us new champs, not caring that players are getting frustrated and tired of not being able to actually play the game. FIX THE PROBLEM or at least acknowledge that you are aware of it and working on it.\u00A0","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1566916054957","editedDate":"0","id":"664807","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"664807","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8502488/","commentUrl":"/en/comment/Topic_665398/"},"strings":{"userRole":"","userId":"8502488","contentDraftJs":"","contentHtml":"\u003Cp\u003EThis needs to get fixed! Many people have spent money on this game, and now can\u0027t play. Wasting energy and time. Can\u0027t farm, can\u0027t hardly play at all. Please fix this or I\u0027m uninstalling.\u00A0\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EResupply our energy used up!!!\u00A0\u003C/p\u003E","userRegistered":"1563536638883","userCommentsCount":"1","userName":"lucyandme32","createdDate":"1567015658883","editedDate":"0","id":"665398","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"665398","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8578920/","commentUrl":"/en/comment/Topic_668495/"},"strings":{"userRole":"","userId":"8578920","contentDraftJs":"","contentHtml":"For me the issue is bigger than just freezing. Twice I have used gems to get keys to fight the boss and twice it has frozen making me lose on the key I purchased with the gems. It is frustrating because I keep sending an error report, but have yet to hear back or get anything for the missed energy or gems. It would be nice to at least know the reports I\u0027m sending are actually being read/seen.\u00A0","userRegistered":"","userCommentsCount":"2","userName":"Deleted","createdDate":"1567474817777","editedDate":"0","id":"668495","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"668495","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8504123/","commentUrl":"/en/comment/Topic_670425/"},"strings":{"userRole":"","userId":"8504123","contentDraftJs":"","contentHtml":"\u003Cp\u003EHi,\u003C/p\u003E\u003Cp\u003EI am having the same issues, game freezes after a couple battles and sometimes after restarting it freezes the very next battle. Phone is not overheating, I have plenty ram and hard drive space. I am also experiencing loss of\u00A0 a fully leveled character when doing multi-battles.\u003C/p\u003E\u003Cp\u003EEverytime the game freezes\u00A0 and I go back into the game, it always askes me if I want to send the crash report. I always say yes so you should have 30-40\u002B crash reports from me.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EI have also tried sending an in-game report but that seems to not be working eaither. It tells me that every field must be entered well, EVERY field\u00A0 has an entry, even a screenshot but still does allow me to send a report.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EWe have lost a countless amount of energy, time and rewards due to this. Something has to be changed or this game has no use and you will quickly lose paying players.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EPlease fix this or give us a heads up that your at least working on these issues.\u003C/p\u003E\u003Cbr\u003EThanks","userRegistered":"1563728526623","userCommentsCount":"1","userName":"harperd82m","createdDate":"1567706960527","editedDate":"0","id":"670425","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"670425","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [\u002B0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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You cannot post comments.","title":"Game freezing randomly","authorRole":"","contentDraftJs":"","contentHtml":"\u003Cp\u003EDear Plarium,\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EI\u0027m not in the mood to search the entire forum for \u0027specific\u0027 bugs so i\u0027ll just post my own. I know a lot of people say \u0022GAME KICK ME\u0022, \u0022GAME CRASH\u0022 but in my case it\u0027s not that. I have a Huawei Mate 20Pro (if it helps with specs) with latest Android software. I even set the graphic settings to minimum (I noticed Ice Golem fights LAGGING! Yes, LAGGING) after the magnificent Dorfies were introduced.\u003C/p\u003E\u003Cbr\u003ESo that\u0027s pretty much the case. Every 5 fights, the game suddenly freezes. Not crash, not bug. The entire screen just freezes. My phone isn\u0027t feeling warm (overheat). The rest functions well. The phone isn\u0027t lagging. Which indicates it must be from the game \u003E.\u003E","createdDate":"1565344620000","folderId":"683","id":"145434","authorId":"8021634","authorRegistered":"1552046288953","authorName":"Prodigal","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/46936329.jpeg?v=1627681230"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"3299","commentsCount":"41","likesCount":"12","authorCommentsCount":"5","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/raid-shadow-legends/683_loading-issues/145434_game-freezing-randomly/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","compositeVersion":"8","compositeTitle":"Default","currentPage":"1","lastPage":"3"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_652708/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EDear Plarium,\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EI have the same issue and its so annoying!\u003C/p\u003E\u003Cp\u003EEvery 3 fights in the dragon lair, the game suddenly freezes, and there\u0027s nothing to do about it..\u00A0\u003C/p\u003E\u003Cp\u003EOf course it also wastes my energy, and its just not playable.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EMy phone is OnePlus 5 , everything is updated, the phone is not warm, graphics set to minimum.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EEdit:\u003C/p\u003E\u003Cp\u003EIt just freezes everywhere.. also in the arena\u003C/p\u003E\u003Cp\u003E\u003Cbr\u003E\u003C/p\u003E","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1565345755623","editedDate":"1565346538290","id":"652708","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"652708","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_653201/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Same.\u00A0 Only started since last patch.\u00A0 Freezes on average about 1 per 12 fights, usually on stage 2 of 3.","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1565397955213","editedDate":"0","id":"653201","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"653201","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8274476/","commentUrl":"/en/comment/Topic_653214/"},"strings":{"userRole":"","userId":"8274476","contentDraftJs":"","contentHtml":"It is getting old quickly... the game will freeze about every 5 mins. I cant farm for anything without the game freezing and I\u0027m almost ready to uninstall... fix this now plarium","userRegistered":"1554861863310","userCommentsCount":"2","userName":"robert_smith1980","createdDate":"1565399573110","editedDate":"0","id":"653214","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"653214","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8093540/","commentUrl":"/en/comment/Topic_653388/"},"strings":{"userRole":"","userId":"8093540","contentDraftJs":"","contentHtml":"Same problem plus the kicking of full experience characters during multi battles.... this has only been happening since the latest update, before update everything worked great. I think you need to roll back the update and do some more testing first. Tired of losing energy and arena tokens because of this problem.\u00A0","userRegistered":"","userCommentsCount":"8","userName":"Deleted","createdDate":"1565414986430","editedDate":"0","id":"653388","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"653388","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8115845/","commentUrl":"/en/comment/Topic_653830/"},"strings":{"userRole":"","userId":"8115845","contentDraftJs":"","contentHtml":"\u003Cp\u003EI have the same problem.\u00A0 Happened in mid battle in campaign, dungeons, and arena.\u00A0 Force quit the app and restart work fine for a little while and then the freeze up happened again, again, and again.\u00A0 Never have this problem prior to ver 1.10.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EOS: Android 8.0.0\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EDevice: LG V30\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EPlease fix this as I have been losing resources constantly.\u003C/p\u003E","userRegistered":"1557799229270","userCommentsCount":"2","userName":"Miss M","createdDate":"1565466772440","editedDate":"0","id":"653830","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/450.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"653830","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8612949/","commentUrl":"/en/comment/Topic_654233/"},"strings":{"userRole":"","userId":"8612949","contentDraftJs":"","contentHtml":"I too have seen HUGE uptick in game crash/freeze.\u00A0 There is no pattern.\u00A0 It crashes in loading screens, in fight (all stages), clan boss etc etc.\u00A0 Pretty much anything but the standard launch screens freeze.\u00A0 I\u0027ve lost an absolute ton of energy and it\u0027s really got me aggravated now.\u00A0 I\u0027ve crashed 3 times already just this morning.\u00A0 Probably 20\u002B In the past few days.\u00A0 This was not happening before.\u00A0 I did recently (about same time as your patch) got a new Android update as well. Android Version 9","userRegistered":"1565533608800","userCommentsCount":"4","userName":"HydraShock","createdDate":"1565533979037","editedDate":"0","id":"654233","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"654233","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_654366/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"I\u0027m having the same problem. It\u0027s getting so frustrating. I\u0027ve been kicked out at least 30-40 times since the patch. No problems before the patch at all. I don\u0027t even want to think about the amount of energy I\u0027ve lost !\u00A0","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1565550543140","editedDate":"0","id":"654366","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"654366","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8487968/","commentUrl":"/en/comment/Topic_654486/"},"strings":{"userRole":"","userId":"8487968","contentDraftJs":"","contentHtml":"\u003Cp\u003E\u003Cfont style=\u0022vertical-align: inherit;\u0022\u003E\u003Cfont style=\u0022vertical-align: inherit;\u0022\u003E\u0423 \u043C\u0435\u043D\u044F \u0442\u0430 \u0436\u0435 \u043F\u0440\u043E\u0431\u043B\u0435\u043C\u0430! \u003C/font\u003E\u003Cfont style=\u0022vertical-align: inherit;\u0022\u003E\u041F\u0440\u043E\u0441\u0442\u043E \u043F\u043E\u043A\u0430 \u0438\u0433\u0440\u0430 \u0437\u0430\u0432\u0438\u0441\u0430\u0435\u0442, \u0432\u0441\u0435 \u043E\u0442\u043A\u0440\u044B\u0432\u0430\u0435\u0442\u0441\u044F \u043E\u0447\u0435\u043D\u044C \u0434\u043E\u043B\u0433\u043E. \u003C/font\u003E\u003Cfont style=\u0022vertical-align: inherit;\u0022\u003E\u041F\u0435\u0440\u0435\u0443\u0441\u0442\u0430\u043D\u043E\u0432\u043A\u0430 \u0438\u0433\u0440\u044B \u043D\u0435 \u043F\u043E\u043C\u043E\u0433\u043B\u0430. \u003C/font\u003E\u003Cfont style=\u0022vertical-align: inherit;\u0022\u003E\u0418\u0433\u0440\u0430\u0442\u044C \u043D\u0435\u0432\u043E\u0437\u043C\u043E\u0436\u043D\u043E ... \u0431\u0435\u0441\u0438\u0442\u003C/font\u003E\u003C/font\u003E\u003C/p\u003E","userRegistered":"1563260049317","userCommentsCount":"1","userName":"Co\u043D\u044Cka","createdDate":"1565577517587","editedDate":"0","id":"654486","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/01.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"654486","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_656421/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"The game randomly freezing is getting really old really quick. I thought at first I should lower my settings a bit did that and still having freezing issues. I have a one plus 7 pro if that helps any. Hope this gets fixed soon it\u0027s making the game hard to play\u00A0","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1565660603487","editedDate":"0","id":"656421","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"656421","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_659006/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Sorry, new player here.\u00A0 How long does it usually take Plarium to acknowledge and address a widespread issue like this?\u00A0 It\u0027s clearly raised on the forums, I keep hearing it in clan and general chat... they must know about the issue.\u00A0 Do they have a track record of being responsive?","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1565798528940","editedDate":"0","id":"659006","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"659006","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8627474/","commentUrl":"/en/comment/Topic_659213/"},"strings":{"userRole":"","userId":"8627474","contentDraftJs":"","contentHtml":"Same here.\u00A0 Just in the past few days, freezes every 10 or so games. Today has been much more frequent.\u00A0 Quite annoying, really.","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1565810035217","editedDate":"1565810102713","id":"659213","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"659213","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8627571/","commentUrl":"/en/comment/Topic_659229/"},"strings":{"userRole":"","userId":"8627571","contentDraftJs":"","contentHtml":"\u003Cp\u003EI too experience same problem since latest update. So far about 5 freezes pr. day ofcourse after you have spent your energy/arena token/cb key.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003E- Game crashes on loading screen\u003C/p\u003E\u003Cp\u003E- Game crashes in dungeon/arena/campaign battle\u003C/p\u003E\u003Cp\u003E- Game even crashes when loading sparring pit - ofcourse less of a frustration since you havent lost anything.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EI estimate I have about 6 crashes pr day since update, which is a significant part of the daily energy. To me this is not tolerable in the long run.\u003C/p\u003E\u003Cp\u003ESo please adress this post and assure us that you are looking into it - so we can keep our hopes high.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EBest Regards.\u003C/p\u003E","userRegistered":"1497905906277","userCommentsCount":"211","userName":"drone","createdDate":"1565811756177","editedDate":"0","id":"659229","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/1.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"659229","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8494910/","commentUrl":"/en/comment/Topic_659640/"},"strings":{"userRole":"","userId":"8494910","contentDraftJs":"","contentHtml":"My issue with the freeze is that it always seems to happen when I\u0027m fighting clan bosses, which is frustrating as we only get a few keys and these are never refunded after a freeze","userRegistered":"1562780603993","userCommentsCount":"1","userName":"ste73wilson","createdDate":"1565874533770","editedDate":"0","id":"659640","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"659640","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8021634/","commentUrl":"/en/comment/Topic_660174/"},"strings":{"userRole":"","userId":"8021634","contentDraftJs":"","contentHtml":"\u003Cp\u003EAs of today, the game is literally unplayable.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EEvery 3 battles or so the game freezes randomly. Plarium PLEASE FIX THIS. Clanboss, battles, dungeons, pvp. Everything freezes.\u003C/p\u003E\u003Cp\u003EIt seems to be worse with WIFI on though it seems. If that helps?\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EAnd before you throw your \u0022In your face its your own fault, your connection\u0022 it\u0027s not...\u003C/p\u003E","userRegistered":"1552046288953","userCommentsCount":"5","userName":"Prodigal","createdDate":"1565946403867","editedDate":"0","id":"660174","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/46936329.jpeg?v=1627681230"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"660174","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8641170/","commentUrl":"/en/comment/Topic_660978/"},"strings":{"userRole":"","userId":"8641170","contentDraftJs":"","contentHtml":"I am having the same issue, sometimes before the match even begins","userRegistered":"1564842419153","userCommentsCount":"1","userName":"flashtek1973","createdDate":"1566136005483","editedDate":"0","id":"660978","entityId":"145434","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/55807165.jpeg.jpeg?v=1574000772"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"660978","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_661119/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Yeah I\u0027ve seen a huge uptick in these freezes since the last patch. The game will just randomly freeze entirely in battle or on a couple of specific parts of the loading screen. On 12-3 it\u0027ll freeze when loading the \u0027forge\u0027 part, and the in battle freezes just seem to happen randomly.\u003Cbr\u003E","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1566165189123","editedDate":"0","id":"661119","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"661119","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_661153/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Same here, random freezes pretty much everywhere...dungeons, campaign, characters, tavern, etc.\u00A0 This never happened before the dwarf exp.\u00A0 Now I can\u0027t even log into the game and I get the message to check my internet...which is fine.\u00A0 What\u0027s going on?\u00A0 Are the servers down?","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1566172287963","editedDate":"0","id":"661153","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"661153","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_661423/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"That\u0027s right. Keys dont come often and a lot of us are getting pissed. The game NEVER used to crash for me. Now, it happens 3X \u002B per day!","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1566214926987","editedDate":"0","id":"661423","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"661423","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_661517/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EGreetings,\u003C/p\u003E\r\u003Cp\u003EI\u0027d submit an in game ticket with this information. \r\u003C/p\u003E\r\u003Cp\u003EThanks,\r\u003C/p\u003E\u003Cp\u003EAgentFox\u003C/p\u003E","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1566227351503","editedDate":"0","id":"661517","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"661517","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_661911/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Happens to me at least 3 times per day. I\u0027m on Android.","userRegistered":"","userCommentsCount":"231157","userName":"Deleted","createdDate":"1566306822077","editedDate":"0","id":"661911","entityId":"145434","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"661911","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [\u002B0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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