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My account was hacked.

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Oct 19, 2026, 23:003 days
03/05/24
1

My account was hacked.

Has anyone had any dealings with getting hacked. I was taking a break and now when I was about to start playing some one has been using my account and changed my name and everything. I changed my password but the hacker connected with a Facebook account and a google account and now since I changed my password it's asking me for an authent code from a google account that the hacker owns. I wanted to get back in the game with the new fusion coming out but I don't know how long this issues take to resolve. Anyone have a clue? 

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Oct 22, 2026, 05:2715 hours
03/05/24
1
dthorne04

Hi,

Open a support ticket here immediately: https://plarium.com/en/support/

I went through and contacted them and provided the info they requested. Any chance you can give me a rough estimate of how long this process usually takes.

dthorne04Moderator
Oct 22, 2026, 07:0714 hours
05/07/24
80
Soildbeef

I went through and contacted them and provided the info they requested. Any chance you can give me a rough estimate of how long this process usually takes.

Sorry but no, I can't give a concrete timeline.