Feb 25, 2026, 22:4402/25/26
03/19/20
10
can enter my accaunt
hi scammers hacked my account and linked a google authenticator, now I can't log in i send tiketns but havent nomber can u help me
can enter my accaunt
Search
dthorne04Moderator
Feb 26, 2026, 23:1802/26/26
12/30/20
8132
Hi,
You'll have to wait to hear back from support - we cannot help with this on the forum.
Feb 28, 2026, 22:2702/28/26
03/19/20
10
dthorne04
Hi,
You'll have to wait to hear back from support - we cannot help with this on the forum.
i send ticket but i have no nunber? can u say why?
dthorne04Moderator
Mar 2, 2026, 06:1403/02/26
12/30/20
8132
flint1986
i send ticket but i have no nunber? can u say why?
Unfortunately no, I don't know why.
Mar 6, 2026, 12:215 days
03/19/20
10
And what to do then?
dthorne04Moderator
Mar 6, 2026, 17:535 days
12/30/20
8132
flint1986
And what to do then?
i'd open another support ticket after checking all my folders in my email to make sure i never received anything prior.
Mar 8, 2026, 02:483 days
03/19/20
10
dthorne04
i'd open another support ticket after checking all my folders in my email to make sure i never received anything prior.
what addres send tikets nunber?
dthorne04Moderator
Mar 8, 2026, 06:123 days
12/30/20
8132
flint1986
what addres send tikets nunber?
Should come from a plarium support email, as far as I know
Mar 8, 2026, 22:152 days
03/19/20
10
dthorne04
Should come from a plarium support email, as far as I know
can say me how better write tiket i not have letter on my email =(
dthorne04Moderator
Mar 10, 2026, 17:35Yesterday
12/30/20
8132
flint1986
can say me how better write tiket i not have letter on my email =(
Unfortunately, no. Just going to be a matter of getting it from support.
