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Feb 11, 2026, 02:187 days
02/03/26
5

Can't Login

Was able to log in this morning, as soon as it opens its show the ezio login which i already completed then closes. I am able to log in on multiple devices but as soon as the screen comes in it closes. Im was able to get to my profile settings and screenshot information if its needed but I dont want to lose this account. I also saw multiple people have been having this issue for the pass few days and dont seem to see a fix. Tried clearing cache and uninstalled and reinstalled but hasnt worked. It just shows the ezio login over and over

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9
Comments
9
Comments
Feb 11, 2026, 02:207 days
02/05/26
2

Yeah I'm in the same boat as you... And I was doing so well in CvC... 

Feb 11, 2026, 02:217 days
02/03/26
5

yeah idky, like i found a short work around where if u hit exit and click a tab really fast u can do stuff in it until u excite. i was able to open shop and my champions but as soon as i closed that it was stuck with an error screen

Feb 11, 2026, 02:247 days
12/28/25
2

Im in same boat now all of a sudden

Feb 11, 2026, 02:257 days
Feb 11, 2026, 02:27(edited)
02/03/26
5

FOUND A FIX !!!...ish. If u exit fast and hit quests then go to the 5 arena battle n do a battle it for whatever reason fixes it

it def doesnt work well bc as soon as i got an offer for shop error showed up. i think the pop up stuff is broken

Feb 11, 2026, 02:257 days
06/22/25
1

Same problem. I don't mind so much, the other clan in the CvC opened about a million points worth of shards in the first hour, so Plarium can take their time fixing it. 😎👍

Feb 11, 2026, 02:287 days
02/03/26
5

yeah fair enough, i just dont wanna lost the account in gen or loss out on getting fragments


Feb 11, 2026, 02:307 days
02/03/26
5

so fair doing the arena thing is working to fix mine

Feb 11, 2026, 02:517 days
02/05/26
2

FOUND A FIX !!!...ish. If u exit fast and hit quests then go to the 5 arena battle n do a battle it for whatever reason fixes it

it def doesnt work well bc as soon as i got an offer for shop error showed up. i think the pop up stuff is broken

I have found this to work. Thanks for the info, worth mentioning the Ezio chase icon is there as if it was the first day of it.

dthorne04Moderator
Feb 11, 2026, 06:277 days
12/30/20
8070

This should be fixed but for those still having an issue: 

  1. Steps to get around the Ezio Chase bug.
    Press "r"
  2. Click the resource drop-down near the top right (between gems/and "X")
  3. Click classic arena or tag arena token.
  4. Do any fight
  5. win/lose the fight
  6. go back out to the bastion like normal.


On mobile:

  1. Attempt to claim day 1
  2. Click support when error screen pops up
  3. Exit the support pop up
  4. Claim daily log in
  5. Close all the annoying pop up deals
    Or on mobile you can also activate airplane mode, attempt to claim the ezio thing, press continue, then disable airplane mode.