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turn off - 2FA

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Dec 12, 2025, 12:3712/12/25
08/18/21
2

turn off - 2FA

I can't log into my account. After entering my email and password, it asks for 2FA, but the code never arrives. A bot will answer any inquiries to Technical Support, but I haven't received a response to my request to disable 2FA since December 8th. 

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3
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dthorne04Moderator
Dec 12, 2025, 15:5312/12/25
12/30/20
8143

Unfortunately for matters pertaining to account security it will need to go through support interactions. 

Feb 23, 2026, 12:4802/23/26
01/10/24
1
dthorne04

Unfortunately for matters pertaining to account security it will need to go through support interactions. 

I have the same problem, I contacted technical support, but only bots answer me and do not solve the problem, can you help?

dthorne04Moderator
Feb 23, 2026, 23:2902/23/26
12/30/20
8143

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