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I can log into my account but can't get to my Raid game

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Nov 25, 2025, 13:4211/25/25
06/02/18
1

I can log into my account but can't get to my Raid game

This was the third time I had to completely start over from scratch, having lost the games due to issues.  I was playing from a link on my taskbar, and after a restart accidently removed it.  I can log into my account, but I can't get to my game; every time I hit the Raid boxes, I get sent to start a new game, as if my current game does not exist.

I do not want to start over; too tedious.  


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dthorne04Moderator
Nov 29, 2025, 22:387 days
12/30/20
7829

Hi, 

Did you ever use an email or make a plarium account to tie to any of those accounts in case you got logged out? 

If so, contact support. your progress shouldn't just be lost if an account has been properly set up to protect your progress.