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Nov 4, 2025, 08:0111/04/25
10/29/25
1

Account was stolen

My account was stolen about a week and a half ago. Even though I contacted support about it, I haven’t received any response for over a week. I just wanted to ask — is the support team still active, or should I stop expecting a reply and just forget about my account? 

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dthorne04Moderator
Nov 5, 2025, 02:2311/05/25
12/30/20
7755

Hi,

100% a situation where support will have to rectify the situation. You can send me your ticket # and I will look into it - but I can't guarantee I can affect it. 

Nov 8, 2025, 16:488 days
10/29/25
1
dthorne04

Hi,

100% a situation where support will have to rectify the situation. You can send me your ticket # and I will look into it - but I can't guarantee I can affect it. 

Okay, I’ve already sent it to you in a dm. 

dthorne04Moderator
Nov 9, 2025, 22:046 days
12/30/20
7755
Fukumoko

Okay, I’ve already sent it to you in a dm. 

Unfortunately I have not heard back.