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No delivery of the bought items

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Sep 29, 2025, 16:401 day
01/24/24
1

No delivery of the bought items

I just purchased a pack and it is nowhere to be found!! The "support" denies me access to submit a problem. I am tired, angry and about ready to just say this isn't worth it and quit!

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Sep 29, 2025, 16:411 day
01/24/24
1

Raid: Shadow Legends

Mini Mix Pack

Subtotal

USD 24.99

Tax

USD 2.59

Total

USD 27.58 

I even have the verification email

dthorne04Moderator
Sep 29, 2025, 19:401 day
12/30/20
7561

Hi,

Unfortunately support has the final say on such matters and they have the benefit of being able to see your account and activity on it - unlike moderators on the forum. 

We will not be able to assist if they've made a judgment on the matter already.