Sep 13, 2025, 10:0109/13/25
08/26/22
3
Account problems
What should I do if I can't log in to my account, I've written to the game's support team, and it's been more than 48 hours since then, and I haven't received any response. Request number 66898
Account problems
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dthorne04Moderator
Sep 13, 2025, 19:1409/13/25
12/30/20
7591
Hi,
Please be patient, the support team usually doesn't reply on weekends.
Sep 19, 2025, 18:3309/19/25
08/26/22
3
It's been more than 7 days, and I haven't received a response. Why isn't the support team responding to my inquiries? What if I needed urgent information about my account? I assume there won't be a response.
dthorne04Moderator
Sep 19, 2025, 21:5709/19/25
12/30/20
7591
MaximillianD7n
It's been more than 7 days, and I haven't received a response. Why isn't the support team responding to my inquiries? What if I needed urgent information about my account? I assume there won't be a response.
I will see if I can ask about your ticket # - will let you know if I hear anything.
Sep 20, 2025, 08:0709/20/25
08/26/22
3
dthorne04
I will see if I can ask about your ticket # - will let you know if I hear anything.
#66898
Sep 22, 2025, 13:4909/22/25
08/26/22
3
dthorne04
I will see if I can ask about your ticket # - will let you know if I hear anything.
It's been more than 10 days since I submitted my request, will I receive a response?
dthorne04Moderator
Sep 22, 2025, 21:1009/22/25
12/30/20
7591
MaximillianD7n
It's been more than 10 days since I submitted my request, will I receive a response?
I have not heard back, so unfortunately I cannot assist.
