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Sep 8, 2025, 06:048 days
07/24/19
7

Dear support team

Dear support team, I haven’t received a response regarding my ticket ID 6644915, and it has been over 10 days now. 

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10
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dthorne04Moderator
Sep 10, 2025, 09:176 days
12/30/20
7493

I will ask but in the meantime please make sure you're looking in the right email, check junk etc

Sep 12, 2025, 08:014 days
07/24/19
7

The report was made in the game.

Sep 12, 2025, 17:103 days
07/24/19
7
dthorne04

I will ask but in the meantime please make sure you're looking in the right email, check junk etc

Report was made in the game.

dthorne04Moderator
Sep 12, 2025, 21:253 days
12/30/20
7493
A. D.

Report was made in the game.

Gotcha. And no replies to the email linked to this account?

Sep 13, 2025, 13:273 days
07/24/19
7
dthorne04

Gotcha. And no replies to the email linked to this account?

My report is about email problems and added prof about asccounts ownership. 

dthorne04Moderator
Sep 13, 2025, 19:312 days
12/30/20
7493
A. D.

My report is about email problems and added prof about asccounts ownership. 

Understood - but what I was trying to do is confirm you've checked the email linked to that account and received no replies as of yet. 

Sep 13, 2025, 21:182 days
07/24/19
7
dthorne04

Understood - but what I was trying to do is confirm you've checked the email linked to that account and received no replies as of yet. 

I don't get in game replies , email linked to the account locked . Wroted email from another email address about the issue no answer (RAID: Shadow Legends - I dont get response to Ticket ID: 6644915).

Sep 14, 2025, 20:361 day
07/24/19
7
dthorne04

Understood - but what I was trying to do is confirm you've checked the email linked to that account and received no replies as of yet. 

I can't check linked to the account email because it's block and restoring acces form it's a problem. But know date of creation raid AC and I have purchase made in Google play screens so added in my report but no one wrote me back ( report is made in the game. )

dthorne04Moderator
Sep 14, 2025, 22:141 day
12/30/20
7493
A. D.

I can't check linked to the account email because it's block and restoring acces form it's a problem. But know date of creation raid AC and I have purchase made in Google play screens so added in my report but no one wrote me back ( report is made in the game. )

I would open another support ticket on the website because without a linked email in game that you can check, it won't work out for you because you can't see the replies (which go to email)

Sep 15, 2025, 14:54Yesterday
07/24/19
7
dthorne04

I would open another support ticket on the website because without a linked email in game that you can check, it won't work out for you because you can't see the replies (which go to email)

Made new report from different  email. (65N414-WDJWV)