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Apr 9, 2025, 10:3904/09/25
04/09/25
0

Account gone?!

I had to make a new account, only to be able to post this into the forum-Nirvana : I can't login to my Klondike-account, the system tells me, it can't recognize my e-mail (a different e-mail than the one I used for this account). And there is no help anywhere. I e-mailed many other affiliated supports on Plarium. They all tell me to contact the Klondike-Support. But you can only contact them IN the game, so you have to login to be able to contact Klondike-support...which i can't. 

Nobody wants to help. I spent money on this game and now my access is gone for no reason.  

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37
Comments
4
Comments
dthorne04Moderator
Apr 9, 2025, 13:3204/09/25
12/30/20
7540

Hi, 

I suspect we'll be unable to help as this is a Raid forum, but I'll ask around and see if there are any options. 

May 26, 2025, 12:1205/26/25
05/26/25
1

same

well, it lets me log in but it's back right from the start.

dthorne04Moderator
May 26, 2025, 19:1605/26/25
12/30/20
7540
Lisa Roehrig

same

well, it lets me log in but it's back right from the start.

contact support, please. they'll have a much better idea than we will on the forum since they can see your account & pertinent info.

Jul 15, 2025, 18:3207/15/25
07/15/25
1

I accidentally downloaded Raid again. My original accounts are missing. How do I recover them. Treborjyev and Treboryev.