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Jan 27, 2025, 19:5701/27/25
08/11/24
5

Lost Arena wins

The game offered the rank reward chest, I was at approx. 1544 points working back to level III. The game reset my wins to even 1400 the start of level II, so I lost 144 points approx. I went and checked the battles logs they had showed two old losses only no where enough to sacrafice that many points and they were old so no new logs and I have not changed my defense or made any chenges in quite sometime.

I have gotten reward chest before but nver lost points and had a reset to the bottom of the ranking

Please advise this is not a correct action and did not see anything in Q and A

Thank you for your assistance.

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Comments
dthorne04Moderator
Jan 27, 2025, 23:4701/27/25
12/30/20
7540

From what I can tell this is due to the weekly reset of arena - which happens once per week at the same time. You go down to the lowest possible point total of the tier you finished in. 

Jan 28, 2025, 05:0401/28/25
08/11/24
5

Im sorry that isn't right at all. I invested considerable time at this level and what poor players I have to diligently work my classic arena team back. All this after I had to change my defense to get bars for the arbriter mission. I am begining to see spending my time and money is a waste. Such a shame I did enjoy the game.

Thank you for the reply

dthorne04Moderator
Jan 29, 2025, 00:2601/29/25
12/30/20
7540
Dirtdog

Im sorry that isn't right at all. I invested considerable time at this level and what poor players I have to diligently work my classic arena team back. All this after I had to change my defense to get bars for the arbriter mission. I am begining to see spending my time and money is a waste. Such a shame I did enjoy the game.

Thank you for the reply

Hi again,

This reset hits all players equally every week, for what it's worth.