Trouble signing in and staying connected

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Trouble signing in and staying connected

Mar 20, 2019, 14:3603/20/19

234054

Trouble signing in and staying connected

I haven't been able to play the game over the last 24 hours because I am unable to log in. I have the account linked to Facebook, as well as my Plarium account. I have submitted technical support tickets, but I just want to know if anyone else is having this problem, and if the debugging team or whomever is looking into the matter.

Comments

Deleted

Mar 23, 2019, 17:3803/23/19

234054

Same problem here... and the game lost some stuff during disconnection... for example 3 lan boss keys

Deleted

Mar 25, 2019, 00:0803/25/19

234054

Are servers down?

Getoffmyname

Mar 25, 2019, 00:1603/25/19

03/21/19

Twice now I have had an issue with logging in (getting server connection failed error). Both times its been when I have tried to start the game via notifications on my phone. is it possible this is a similar issue to what you guys are experiencing?

Deleted

Mar 25, 2019, 00:2003/25/19

234054

i have the same problem

Deleted

Mar 25, 2019, 00:2303/25/19

234054

I tried using wifi and celullar data and it seems to be their servers that have issues. I also tried a different device and still didn't work.

janine.white

Mar 25, 2019, 00:2703/25/19

03/23/19

I can’t sign in with a connection error, but there’s no problem with my WiFi.

Deleted

Mar 25, 2019, 00:2703/25/19

I am unable to sign in. Tried both wifi and cellular data.

Arthain

Mar 31, 2019, 01:2603/31/19

03/24/19

I have been unable to sign in today. My wifi works fine, I'm posting this from my cellphone. Its a real pain.

Deleted

Apr 4, 2019, 00:4204/04/19

234054

I have been unable to login to the game.... it says connection error but my wifi is working great....is there anybody that could help me fix this issue

ShadowCross

Apr 11, 2019, 17:3704/11/19

03/24/19

Same issue for days now.

Deleted

Jul 18, 2019, 20:1907/18/19

Same issue

Deleted

Jul 22, 2019, 19:1107/22/19

234054

Same issue here

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I also tried a different device and still didn\u0027t work.","userRegistered":"","userCommentsCount":"234054","userName":"Deleted","createdDate":"1553473407727","editedDate":"0","id":"590337","entityId":"124516","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"590337","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8086852/","commentUrl":"/en/comment/Topic_590339/"},"strings":{"userRole":"","userId":"8086852","contentDraftJs":"","contentHtml":"I can\u2019t sign in with a connection error, but there\u2019s no problem with my WiFi.","userRegistered":"1553377623340","userCommentsCount":"1","userName":"janine.white","createdDate":"1553473636227","editedDate":"0","id":"590339","entityId":"124516","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/6.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"590339","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8020993/","commentUrl":"/en/comment/Topic_590340/"},"strings":{"userRole":"","userId":"8020993","contentDraftJs":"","contentHtml":"I am unable to sign in. Tried both wifi and cellular data.","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1553473661950","editedDate":"0","id":"590340","entityId":"124516","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"590340","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8183287/","commentUrl":"/en/comment/Topic_592333/"},"strings":{"userRole":"","userId":"8183287","contentDraftJs":"","contentHtml":"I have been unable to sign in today. My wifi works fine, I\u0027m posting this from my cellphone. Its a real pain.","userRegistered":"1553431417263","userCommentsCount":"1","userName":"Arthain","createdDate":"1553995615163","editedDate":"0","id":"592333","entityId":"124516","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/800.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"592333","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_593381/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"I have been unable to login to the game.... it says connection error but my wifi is working great....is there anybody that could help me fix this issue","userRegistered":"","userCommentsCount":"234054","userName":"Deleted","createdDate":"1554338528413","editedDate":"0","id":"593381","entityId":"124516","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593381","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8123337/","commentUrl":"/en/comment/Topic_595384/"},"strings":{"userRole":"","userId":"8123337","contentDraftJs":"","contentHtml":"Same issue for days now.\u00A0","userRegistered":"1553411510900","userCommentsCount":"1","userName":"ShadowCross","createdDate":"1555004266067","editedDate":"0","id":"595384","entityId":"124516","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"595384","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8507102/","commentUrl":"/en/comment/Topic_641802/"},"strings":{"userRole":"","userId":"8507102","contentDraftJs":"","contentHtml":"Same issue\u00A0","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563481192220","editedDate":"0","id":"641802","entityId":"124516","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"641802","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_643693/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Same issue here","userRegistered":"","userCommentsCount":"234054","userName":"Deleted","createdDate":"1563822678147","editedDate":"0","id":"643693","entityId":"124516","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"643693","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [\u002B0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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I also tried a different device and still didn\u0027t work.","userRegistered":"","userCommentsCount":"234054","userName":"Deleted","createdDate":"1553473407727","editedDate":"0","id":"590337","entityId":"124516","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"590337","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8086852/","commentUrl":"/en/comment/Topic_590339/"},"strings":{"userRole":"","userId":"8086852","contentDraftJs":"","contentHtml":"I can\u2019t sign in with a connection error, but there\u2019s no problem with my WiFi.","userRegistered":"1553377623340","userCommentsCount":"1","userName":"janine.white","createdDate":"1553473636227","editedDate":"0","id":"590339","entityId":"124516","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/6.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"590339","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8020993/","commentUrl":"/en/comment/Topic_590340/"},"strings":{"userRole":"","userId":"8020993","contentDraftJs":"","contentHtml":"I am unable to sign in. Tried both wifi and cellular data.","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1553473661950","editedDate":"0","id":"590340","entityId":"124516","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"590340","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8183287/","commentUrl":"/en/comment/Topic_592333/"},"strings":{"userRole":"","userId":"8183287","contentDraftJs":"","contentHtml":"I have been unable to sign in today. My wifi works fine, I\u0027m posting this from my cellphone. Its a real pain.","userRegistered":"1553431417263","userCommentsCount":"1","userName":"Arthain","createdDate":"1553995615163","editedDate":"0","id":"592333","entityId":"124516","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/800.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"592333","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_593381/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"I have been unable to login to the game.... it says connection error but my wifi is working great....is there anybody that could help me fix this issue","userRegistered":"","userCommentsCount":"234054","userName":"Deleted","createdDate":"1554338528413","editedDate":"0","id":"593381","entityId":"124516","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"593381","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8123337/","commentUrl":"/en/comment/Topic_595384/"},"strings":{"userRole":"","userId":"8123337","contentDraftJs":"","contentHtml":"Same issue for days now.\u00A0","userRegistered":"1553411510900","userCommentsCount":"1","userName":"ShadowCross","createdDate":"1555004266067","editedDate":"0","id":"595384","entityId":"124516","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"595384","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8507102/","commentUrl":"/en/comment/Topic_641802/"},"strings":{"userRole":"","userId":"8507102","contentDraftJs":"","contentHtml":"Same issue\u00A0","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563481192220","editedDate":"0","id":"641802","entityId":"124516","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"641802","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_643693/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Same issue here","userRegistered":"","userCommentsCount":"234054","userName":"Deleted","createdDate":"1563822678147","editedDate":"0","id":"643693","entityId":"124516","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"643693","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [\u002B0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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