Account Reset

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Mar 18, 2019, 14:3703/18/19

03/18/19

Account Reset

Started playing this yesterday, I would like to reset my account and change my starting hero. How do i go about doing this? every time i delete the app it remembers my User ID. I have not connected it to my plarium account, I just downloaded it on my iphone

Comments

1 2

Deleted

Mar 27, 2019, 10:0503/27/19

232085

Hello!

Lucus Trainor said:

Started playing this yesterday, I would like to reset my account and change my starting hero. How do i go about doing this? every time i delete the app it remembers my User ID. I have not connected it to my plarium account, I just downloaded it on my iphone

In profile menu you need to link your account to some email and create plarium account, after that you will be able to "quit" this account and start new game (leaving saved session on account). When you start with hero you want you would like to create new account at plarium for that with new email.

Deleted

Apr 22, 2019, 20:5304/22/19

Fred

Deleted

Aug 13, 2019, 07:5708/13/19

232085

I have problem please help me

Deleted

Oct 26, 2019, 12:0810/26/19

232085

Dont know how to reset on the Plarium site though!!!

Deleted

Jan 26, 2020, 04:1201/26/20

So does anybody know how too??? Bc I have a game that I need to overwrite so I don't lose this new game that I have started I can't save it to my Gmail bc I have one saved I need to overwrite it could someone please help

Deleted

Feb 1, 2020, 22:1802/01/20

232085

I don’t like my starting hero can I please change it

Sezzy

Feb 2, 2020, 12:1202/02/20

02/15/19

2725

overlord2222 said:

I don’t like my starting hero can I please change it

Deleted

Feb 4, 2020, 15:2502/04/20

232085

Can i start on same computer other character ,dinnt send link just wanna start with other?pls help

Sezzy

Feb 5, 2020, 11:2802/05/20

02/15/19

2725

Paa said:

Can i start on same computer other character ,dinnt send link just wanna start with other?pls help

With a new plarium id you can restart your progress.

RebelRun 613

Feb 5, 2020, 12:5202/05/20

02/05/20

Connected my account to plarium now it has reset. No one answers tickets. Spent lots on this game and have a raid pass. You would think they might try and help me, but no.

Deleted

Feb 5, 2020, 17:0202/05/20

232085

Lost my account today!!!! many gems and money is lost

Sezzy

Feb 5, 2020, 19:5502/05/20

02/15/19

2725

bberry7 said:

Lost my account today!!!! many gems and money is lost

Pls contact with our support with this email [email protected]

Mal Sint

Mar 6, 2020, 04:3203/06/20

02/05/20

Yeah I connected my account to a plarium id and lost everything was previously connected to Facebook and now you can’t actually login with Facebook

Had a few max level characters and a couple nearly maximum characters spent maybe 300 on the game buying the battle pass of the raid cards etc.

Several emails and have had no solution I play on iOS BTW

Mal Sint

Mar 6, 2020, 04:3303/06/20

Mar 6, 2020, 04:33(edited)

02/05/20

Doesn’t seem to matter How many emails you seem to support they don’t seem to reply I had one reply telling me to update to the latest iOS and re-install the game and that did nothing haven’t had any correspondence since

Deleted

Mar 7, 2020, 23:1703/07/20

232085

So i was able to reset my account today on pc with plarium. You need to have a 2nd email account thats not connected to anything or you can make one for this and then delete it after. on your current account thats tied to your email click on your username on the plarium platform then go to account settings. update the email to your new email you just created. it will ask for a passcode from your current email. enter it then log out of your account. then on plarium platform click sign up use your main email account to sign up for it again. new game loaded.

Deleted

May 29, 2020, 22:0105/29/20

232085

I want to reset my account because I haven't been playing for a while

stephen haughton

Nov 7, 2020, 16:4811/07/20

11/07/20

I have lost my account as well click on link to Facebook and its gone put a ticket in. spent £300 on this game I don't want to start again and not happy about losing my money, I was looking for a way to edit the startup file so it loads my old account on the PC. but it was on an android phone. if anyone can help I would be very thankful

Deleted

Oct 16, 2021, 09:5210/16/21

232085

i have an account isuses see i have two accounts one under diane justice and the aother one under diane pendleton becouse diane pendleton one is my daughters please help becouse avery time she cleckes on hers it show up my account in the game

harleQuinnModerator

Oct 17, 2021, 01:4810/17/21

02/24/19

8091

Deleted

Are you playing on a mobile device or PC?

Deleted

Dec 14, 2020, 14:3812/14/20

232085

i need to know how to reset my account can anyone tell me how

1 2

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I have not connected it to my plarium account, I just downloaded it on my iphone","createdDate":"1552919820000","folderId":"680","id":"124357","authorId":"8062793","authorRegistered":"1552918564577","authorName":"Lucus Trainor","authorBanId":""},"images":{"authorAvatar":{"href":"https://lh3.googleusercontent.com/-ZtZUszzspns/AAAAAAAAAAI/AAAAAAAACBw/PeBTj51xffY/photo.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"43996","commentsCount":"24","likesCount":"13","authorCommentsCount":"0","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/raid-shadow-legends/680_account-issues/124357_account-reset-3/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","compositeVersion":"8","compositeTitle":"Default","currentPage":"1","lastPage":"2"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_591173/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EHello!\u003C/p\u003E\u003Cp\u003E\u003Cbr\u003E\u003Cbr\u003E\u003Cp\u003ELucus Trainor said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003EStarted playing this yesterday, I would like to reset my account and change my starting hero. How do i go about doing this? every time i delete the app it remembers my User ID. I have not connected it to my plarium account, I just downloaded it on my iphone\u003C/blockquote\u003EIn profile menu you need to link your account to some email and create plarium account, after that you will be able to \u0022quit\u0022 this account and start new game (leaving saved session on account). When you start with hero you want you would like to create new account at plarium for that with new email.\u003C/p\u003E","userRegistered":"","userCommentsCount":"232085","userName":"Deleted","createdDate":"1553681144547","editedDate":"0","id":"591173","entityId":"124357","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"591173","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8245004/","commentUrl":"/en/comment/Topic_598617/"},"strings":{"userRole":"","userId":"8245004","contentDraftJs":"","contentHtml":"\u003Cp\u003EFred\u003C/p\u003E\u003Cbr\u003E","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1555966414463","editedDate":"0","id":"598617","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"598617","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_657158/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"I have problem please help me\u00A0","userRegistered":"","userCommentsCount":"232085","userName":"Deleted","createdDate":"1565683036433","editedDate":"0","id":"657158","entityId":"124357","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"657158","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_698653/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Dont know how to reset on the Plarium site though!!!","userRegistered":"","userCommentsCount":"232085","userName":"Deleted","createdDate":"1572091722500","editedDate":"0","id":"698653","entityId":"124357","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"698653","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9095823/","commentUrl":"/en/comment/Topic_740278/"},"strings":{"userRole":"","userId":"9095823","contentDraftJs":"","contentHtml":"\u003Cp\u003ESo does anybody know how too??? Bc I have a game that I need to overwrite so I don\u0027t lose this new game that I have started I can\u0027t save it to my Gmail bc I have one saved\u00A0 I need to overwrite it could someone please help\u003C/p\u003E","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1580011960253","editedDate":"0","id":"740278","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"740278","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_742893/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"I don\u2019t like my starting hero can I please change it\u00A0","userRegistered":"","userCommentsCount":"232085","userName":"Deleted","createdDate":"1580595487963","editedDate":"0","id":"742893","entityId":"124357","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"742893","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/Topic_743051/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"\u003Cp\u003Eoverlord2222 said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003EI don\u2019t like my starting hero can I please change it\u00A0\u003C/blockquote\u003E\u003Cp\u003EHi\u003C/p\u003ERegister a new plarium id than restart the game.\u003Cbr\u003E","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1580645577623","editedDate":"0","id":"743051","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"743051","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_743915/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Can i start on same computer other character ,dinnt send link just wanna start with other?pls help","userRegistered":"","userCommentsCount":"232085","userName":"Deleted","createdDate":"1580829953883","editedDate":"0","id":"743915","entityId":"124357","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"743915","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/Topic_744178/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"\u003Cdiv class=\u0022user-name\u0022\u003EPaa said:\u003C/div\u003E\u003Cbr\u003E\u003Cblockquote\u003ECan i start on same computer other character ,dinnt send link just wanna start with other?pls help\u003C/blockquote\u003EWith a new plarium id you can restart your progress.\u003Cbr\u003E","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1580902105233","editedDate":"0","id":"744178","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"744178","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9143974/","commentUrl":"/en/comment/Topic_744224/"},"strings":{"userRole":"","userId":"9143974","contentDraftJs":"","contentHtml":"\u003Cp\u003EConnected my account to plarium now it has reset. No one answers tickets. Spent lots on this game and have a raid pass. You would think they might try and help me, but no.\u003C/p\u003E\u003Cbr\u003E","userRegistered":"1580864271347","userCommentsCount":"1","userName":"RebelRun 613","createdDate":"1580907161967","editedDate":"0","id":"744224","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://lh3.googleusercontent.com/-rVxy3Wfbcf4/AAAAAAAAAAI/AAAAAAAAAAA/ACHi3re3E0LkeZGW83fZIMoV9FFX_YG_Cw/photo.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"744224","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_744281/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Lost my account today!!!! many gems and money is lost \u003Cbr\u003E","userRegistered":"","userCommentsCount":"232085","userName":"Deleted","createdDate":"1580922141833","editedDate":"0","id":"744281","entityId":"124357","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"744281","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/Topic_744313/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"\u003Cp\u003Ebberry7 said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003ELost my account today!!!! many gems and money is lost \u003Cbr\u003E\u003C/blockquote\u003E\u003Cp\u003EHi\u003C/p\u003E\u003Cp\u003EPls contact with our support with this email raid.support@plarium.com\u003C/p\u003E\u003Cbr\u003E","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1580932549123","editedDate":"0","id":"744313","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"744313","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9162546/","commentUrl":"/en/comment/Topic_759068/"},"strings":{"userRole":"","userId":"9162546","contentDraftJs":"","contentHtml":"\u003Cp\u003EYeah I connected my account to a plarium id and lost everything was previously connected to Facebook and now you can\u2019t actually login with Facebook\u003C/p\u003E\u003Cp\u003EHad a few max level characters and a couple nearly maximum characters spent maybe 300 on the game buying the battle pass of the raid cards etc.\u003C/p\u003ESeveral emails and have had no solution I play on iOS BTW","userRegistered":"1580869638450","userCommentsCount":"3","userName":"Mal Sint","createdDate":"1583469129540","editedDate":"0","id":"759068","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.12/3524019067639174/picture?width=250\u0026height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759068","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9162546/","commentUrl":"/en/comment/Topic_759069/"},"strings":{"userRole":"","userId":"9162546","contentDraftJs":"","contentHtml":"Doesn\u2019t seem to matter How many emails you seem to support they don\u2019t seem to reply I had one reply telling me to update to the latest iOS and re-install the game and that did nothing haven\u2019t had any correspondence since","userRegistered":"1580869638450","userCommentsCount":"3","userName":"Mal Sint","createdDate":"1583469200103","editedDate":"1583469231100","id":"759069","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.12/3524019067639174/picture?width=250\u0026height=250"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"759069","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_759791/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"So i was able to reset my account today on pc with plarium. You need to have a 2nd email account thats not connected to anything or you can make one for this and then delete it after. on your current account thats tied to your email click on your username on the plarium platform then go to account settings. update the email to your new email you just created. it will ask for a passcode from your current email. enter it then log out of your account. then on plarium platform click sign up use your main email account to sign up for it again. new game loaded.\u00A0","userRegistered":"","userCommentsCount":"232085","userName":"Deleted","createdDate":"1583623031143","editedDate":"0","id":"759791","entityId":"124357","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759791","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_787214/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"I want to reset my account because I haven\u0027t been playing for a while\u00A0","userRegistered":"","userCommentsCount":"232085","userName":"Deleted","createdDate":"1590789687410","editedDate":"0","id":"787214","entityId":"124357","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"787214","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9718640/","commentUrl":"/en/comment/Topic_824089/"},"strings":{"userRole":"","userId":"9718640","contentDraftJs":"{\u0022blocks\u0022:[{\u0022key\u0022:\u0022jog8\u0022,\u0022text\u0022:\u0022I have lost my account as well click on link to Facebook and its gone put a ticket in. spent \u00A3300 on this game I don\u0027t want to start again and not happy about losing my money, I was looking for a way to edit the startup file so it loads my old account on the PC. but it was on an android phone. if 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How do i go about doing this? every time i delete the app it remembers my User ID. I have not connected it to my plarium account, I just downloaded it on my iphone\u003C/blockquote\u003EIn profile menu you need to link your account to some email and create plarium account, after that you will be able to \u0022quit\u0022 this account and start new game (leaving saved session on account). When you start with hero you want you would like to create new account at plarium for that with new email.\u003C/p\u003E","userRegistered":"","userCommentsCount":"232085","userName":"Deleted","createdDate":"1553681144547","editedDate":"0","id":"591173","entityId":"124357","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"591173","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8245004/","commentUrl":"/en/comment/Topic_598617/"},"strings":{"userRole":"","userId":"8245004","contentDraftJs":"","contentHtml":"\u003Cp\u003EFred\u003C/p\u003E\u003Cbr\u003E","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1555966414463","editedDate":"0","id":"598617","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"598617","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_657158/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"I have problem please help me\u00A0","userRegistered":"","userCommentsCount":"232085","userName":"Deleted","createdDate":"1565683036433","editedDate":"0","id":"657158","entityId":"124357","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"657158","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_698653/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Dont know how to reset on the Plarium site though!!!","userRegistered":"","userCommentsCount":"232085","userName":"Deleted","createdDate":"1572091722500","editedDate":"0","id":"698653","entityId":"124357","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"698653","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9095823/","commentUrl":"/en/comment/Topic_740278/"},"strings":{"userRole":"","userId":"9095823","contentDraftJs":"","contentHtml":"\u003Cp\u003ESo does anybody know how too??? Bc I have a game that I need to overwrite so I don\u0027t lose this new game that I have started I can\u0027t save it to my Gmail bc I have one saved\u00A0 I need to overwrite it could someone please help\u003C/p\u003E","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1580011960253","editedDate":"0","id":"740278","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"740278","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_742893/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"I don\u2019t like my starting hero can I please change it\u00A0","userRegistered":"","userCommentsCount":"232085","userName":"Deleted","createdDate":"1580595487963","editedDate":"0","id":"742893","entityId":"124357","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"742893","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/Topic_743051/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"\u003Cp\u003Eoverlord2222 said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003EI don\u2019t like my starting hero can I please change it\u00A0\u003C/blockquote\u003E\u003Cp\u003EHi\u003C/p\u003ERegister a new plarium id than restart the game.\u003Cbr\u003E","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1580645577623","editedDate":"0","id":"743051","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"743051","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_743915/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Can i start on same computer other character ,dinnt send link just wanna start with other?pls help","userRegistered":"","userCommentsCount":"232085","userName":"Deleted","createdDate":"1580829953883","editedDate":"0","id":"743915","entityId":"124357","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"743915","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/Topic_744178/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"\u003Cdiv class=\u0022user-name\u0022\u003EPaa said:\u003C/div\u003E\u003Cbr\u003E\u003Cblockquote\u003ECan i start on same computer other character ,dinnt send link just wanna start with other?pls help\u003C/blockquote\u003EWith a new plarium id you can restart your progress.\u003Cbr\u003E","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1580902105233","editedDate":"0","id":"744178","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"744178","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9143974/","commentUrl":"/en/comment/Topic_744224/"},"strings":{"userRole":"","userId":"9143974","contentDraftJs":"","contentHtml":"\u003Cp\u003EConnected my account to plarium now it has reset. No one answers tickets. Spent lots on this game and have a raid pass. You would think they might try and help me, but no.\u003C/p\u003E\u003Cbr\u003E","userRegistered":"1580864271347","userCommentsCount":"1","userName":"RebelRun 613","createdDate":"1580907161967","editedDate":"0","id":"744224","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://lh3.googleusercontent.com/-rVxy3Wfbcf4/AAAAAAAAAAI/AAAAAAAAAAA/ACHi3re3E0LkeZGW83fZIMoV9FFX_YG_Cw/photo.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"744224","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_744281/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Lost my account today!!!! many gems and money is lost \u003Cbr\u003E","userRegistered":"","userCommentsCount":"232085","userName":"Deleted","createdDate":"1580922141833","editedDate":"0","id":"744281","entityId":"124357","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"744281","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/Topic_744313/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"\u003Cp\u003Ebberry7 said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003ELost my account today!!!! many gems and money is lost \u003Cbr\u003E\u003C/blockquote\u003E\u003Cp\u003EHi\u003C/p\u003E\u003Cp\u003EPls contact with our support with this email raid.support@plarium.com\u003C/p\u003E\u003Cbr\u003E","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1580932549123","editedDate":"0","id":"744313","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"744313","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9150932/","commentUrl":"/en/comment/Topic_746490/"},"strings":{"userRole":"","userId":"9150932","contentDraftJs":"","contentHtml":"I am as well having the same issue..they told me get in the game and log into my plarium account and guess what...it rest again....I have spent alot of money and had several legendary characters. I just put in another ticket","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1581353410177","editedDate":"0","id":"746490","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"746490","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9162546/","commentUrl":"/en/comment/Topic_759068/"},"strings":{"userRole":"","userId":"9162546","contentDraftJs":"","contentHtml":"\u003Cp\u003EYeah I connected my account to a plarium id and lost everything was previously connected to Facebook and now you can\u2019t actually login with Facebook\u003C/p\u003E\u003Cp\u003EHad a few max level characters and a couple nearly maximum characters spent maybe 300 on the game buying the battle pass of the raid cards etc.\u003C/p\u003ESeveral emails and have had no solution I play on iOS BTW","userRegistered":"1580869638450","userCommentsCount":"3","userName":"Mal Sint","createdDate":"1583469129540","editedDate":"0","id":"759068","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.12/3524019067639174/picture?width=250\u0026height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759068","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9162546/","commentUrl":"/en/comment/Topic_759069/"},"strings":{"userRole":"","userId":"9162546","contentDraftJs":"","contentHtml":"Doesn\u2019t seem to matter How many emails you seem to support they don\u2019t seem to reply I had one reply telling me to update to the latest iOS and re-install the game and that did nothing haven\u2019t had any correspondence since","userRegistered":"1580869638450","userCommentsCount":"3","userName":"Mal Sint","createdDate":"1583469200103","editedDate":"1583469231100","id":"759069","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.12/3524019067639174/picture?width=250\u0026height=250"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"759069","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_759791/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"So i was able to reset my account today on pc with plarium. You need to have a 2nd email account thats not connected to anything or you can make one for this and then delete it after. on your current account thats tied to your email click on your username on the plarium platform then go to account settings. update the email to your new email you just created. it will ask for a passcode from your current email. enter it then log out of your account. then on plarium platform click sign up use your main email account to sign up for it again. new game loaded.\u00A0","userRegistered":"","userCommentsCount":"232085","userName":"Deleted","createdDate":"1583623031143","editedDate":"0","id":"759791","entityId":"124357","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759791","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_786637/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EThats how I managed to \u0022reset\u0022 my account and start fresh with Plarium on PC, keeping my initial email:\u003C/p\u003E\u003Cp\u003E* Go to account settings and enter a new dummy email which will change your original email with the dummy one.\u003Cbr\u003E\u003C/p\u003E\u003Cp\u003E* Get the security code on your original email and confirm you new dummy email.\u003C/p\u003E\u003Cp\u003E* At this point your current account should be transferred to the dummy email which will free up your original one.\u003C/p\u003E\u003Cp\u003E* Create new profile with your initial/original account and start fresh.\u003Cbr\u003E\u003C/p\u003E","userRegistered":"","userCommentsCount":"232085","userName":"Deleted","createdDate":"1590575724873","editedDate":"0","id":"786637","entityId":"124357","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"786637","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_787214/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"I want to reset my account because I haven\u0027t been playing for a while\u00A0","userRegistered":"","userCommentsCount":"232085","userName":"Deleted","createdDate":"1590789687410","editedDate":"0","id":"787214","entityId":"124357","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"787214","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/Topic_787813/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"\u003Cdiv class=\u0022user-name\u0022\u003Ezbeland642 said:\u003C/div\u003E\u003Cbr\u003E\u003Cblockquote\u003EI want to reset my account because I haven\u0027t been playing for a while\u00A0\u003C/blockquote\u003Ewhat you mean under reset?","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1591070587503","editedDate":"1591070609523","id":"787813","entityId":"124357","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"787813","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [\u002B0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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