All Categories

Accidental purchase

Search
Feb 28, 2020, 15:4702/28/20
220941

Accidental purchase

A 59.99 purchase was accidentally made when my toddler sat on my phone. It was the level 100 battle pass purchase. I have not collected any of the newly available rewards. 

Can you please reverse this purchase? 

In-game name - King Damond

ID - um20993177 | 20667748


P.S. I attempted to create an in-game support ticket but the system seems to be down.


EDIT: I have cancelled this transaction through google play. However, I have now lost access to the basic Gold Battle Pass that I purchased 3 weeks ago. My gold BP progress has been reset and locked.

Views
365
Comments
1
Comments
Mar 2, 2020, 15:5603/02/20
05/13/19
923
KING Damond said:

A 59.99 purchase was accidentally made when my toddler sat on my phone. It was the level 100 battle pass purchase. I have not collected any of the newly available rewards. 

Can you please reverse this purchase? 

In-game name - King Damond

ID - um20993177 | 20667748


P.S. I attempted to create an in-game support ticket but the system seems to be down.


EDIT: I have cancelled this transaction through google play. However, I have now lost access to the basic Gold Battle Pass that I purchased 3 weeks ago. My gold BP progress has been reset and locked.

Send me a PM