Charged but have not recieved

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Charged but have not recieved

Feb 26, 2020, 13:3202/26/20

Charged but have not recieved

This morning I purchased the Bonus Void Pack for $24.99. My account was debited the $24.99 but did not receive anything whatsoever.

Player ID: um30407842 / 29876981

Order Number: GPA.3384-0767-6979-39756

Order date: Feb 26, 2020 4:27:28 AM PST

Comments

1 2

Deleted

Feb 26, 2020, 15:0902/26/20

232117

I Just bought the Void Pack for 27,99€ , was charger but didn't get anything. It also sayss 0/5 bought in Game

ID: um31432443 | 30864298

Deleted

Feb 26, 2020, 16:2902/26/20

Same. Bought the bonus void pack, got an error, tried purchasing again, got charged for both attempts but didnt get anything.

ID: um26935794 | 26477912

Deleted

Feb 27, 2020, 02:5502/27/20

232117

Same here.... i purchased the powerup pack 1 $29.99 was charged but did not recieve anything...my user info ... UM42503468-41641489. associated email [email protected]

Deleted

Feb 27, 2020, 08:1702/27/20

Feb 28, 2020, 13:18(edited)

232117

Hello,

A similar thing happened to me, I bought the 24.99% I got an error so I did it again few seconds after, I got charged twice and I didn't receive it once.

My player ID is um23591783 | 23192305 Associated with email [email protected]

I even got 1 email (out of 2) saying my purchase went through google (I did it on my phone).

I would appreciate immediate assistance in this matter.

Update: 2days after, I received 1 of the two rewards I paid for.

Marshal_Dan

Feb 27, 2020, 09:2102/27/20

09/09/19

Hello,

yesterday I was trying to buy an in-game package for PLN 69.99. However, the game was broken. The game charged me 5 times ... in addition, I did not receive any confirmation from Google or items in the game. I would ask for a refund. My ID number is um20512565 / 20198990

I will be grateful for help, because I like your game, but it still stutters: /

Sincerely

bpalmer7718

Feb 28, 2020, 03:1102/28/20

Feb 28, 2020, 03:12(edited)

02/28/20

I purchased two Ancient single packs and never received anything. Says I’m 2/5 for the month and my bank account was charged for both. Can we get this corrected please? um42152072 | 41298299 Is my id

RaidR

Feb 29, 2020, 16:3702/29/20

Feb 29, 2020, 16:50(edited)

07/14/19

Bought Mini Mix Pack for $19.99 - did not receive it, bought a second pack for $19.99 - still have not received it. I am expecting Plarium to send both packs to me or not charge my card.

Tech support is also not loading. Has Plarium been hacked? Should we be concerned about our information? We need answers to what is going on!

um15043289 | 14831415

[email protected]

Deleted

Mar 1, 2020, 02:4503/01/20

232117

Got charged on my account $4.58 no idea why I was charged tried to buy the $4.99 gem pack but was declined then charged $4.58

Deleted

Mar 1, 2020, 03:1503/01/20

Mar 1, 2020, 09:34(edited)

232117

I bought a shard pack for 29.99$ but have not obtained anything buy mail in game. I have a charge to my account and have tried reloading game a few times

bingowski

Mar 1, 2020, 14:4803/01/20

01/15/20

Same here bought chinken pack 4 git charged but nothing received id um37898476 | 37231060

cjwilliamson616

Mar 1, 2020, 17:2503/01/20

03/01/20

Bought the Rookie Shard Pack and was charged but did not receive the item

ID um34941379 | 34334053

tim2446

Mar 1, 2020, 17:4603/01/20

02/19/20

I'm having the same issue. Got charged for mini mix pack and never recieved a thing.

um41704228 | 40865365

shaun_mcknight

Mar 2, 2020, 01:0603/02/20

Mar 2, 2020, 01:08(edited)

08/29/19

I just purchased the mini mix pack and I was charged but I haven’t received my items

UM18375320-18099834

rye.reynolds

Mar 4, 2020, 03:4103/04/20

11/22/19

I made 3 purchases and have not received them.

Sezzy

Mar 4, 2020, 06:4503/04/20

02/15/19

2725

Your issues is still persist?

Deleted

Mar 7, 2020, 01:0803/07/20

232117

BP 10 levels pass pack. Already charged bit still haven't

noloses149

Mar 7, 2020, 03:4003/07/20

05/13/19

923

hoswilliam09 said:

BP 10 levels pass pack. Already charged bit still haven't

PM me your in game id and a link to your post

ryderholcomb

Mar 13, 2020, 19:1303/13/20

03/13/20

I was charged 24 dollars for void shard bonus pack and didnt recieve anything. My order date mar 13 2020 and order number is gpa.3366-3718-7879-46007. Your setting me ba k on the event. I should get two packs and throw in a sacred shard eh?

Deleted

Mar 14, 2020, 12:1703/14/20

232117

Payed for diamonds last night twice but received nothing. Please help. um42660558 | 41794689. Daily Gem Pack from bankaccount nl26rabo0391647660

thomasgrover44

Mar 14, 2020, 13:3303/14/20

Mar 14, 2020, 13:33(edited)

08/10/19

Purchased the 99.99 ancient pack and didn't receive the silver.

1 2

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Bought the bonus void pack, got an error, tried purchasing again, got charged for both attempts but didnt get anything.\u003C/p\u003E\u003Cp\u003EID: um26935794 | 26477912\u003C/p\u003E","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1582734577137","editedDate":"0","id":"755247","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755247","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_755671/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Same here.... i purchased the powerup pack 1 $29.99 was charged but did not recieve anything...my user info ... UM42503468-41641489.\u00A0 \u00A0associated email cjdluvstld@gmail.com","userRegistered":"","userCommentsCount":"232117","userName":"Deleted","createdDate":"1582772107820","editedDate":"0","id":"755671","entityId":"189757","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755671","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_755886/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EHello,\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EA similar thing happened to me, I bought the 24.99% I got an error so I did it again few seconds after, I got charged twice and I didn\u0027t receive it once.\u003C/p\u003E\u003Cp\u003EMy player ID is um23591783\u00A0 | 23192305 Associated with email Al-6bay5@hotmail.com\u003C/p\u003E\u003Cp\u003EI even got 1 email (out of 2) saying my purchase went through google (I did it on my phone).\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EI would appreciate immediate assistance in this matter.\u003Cbr\u003E\u003Cbr\u003EUpdate: 2days after, I received 1 of the two rewards I paid for.\u003C/p\u003E","userRegistered":"","userCommentsCount":"232117","userName":"Deleted","createdDate":"1582791435143","editedDate":"1582895927587","id":"755886","entityId":"189757","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"755886","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9204522/","commentUrl":"/en/comment/Topic_755946/"},"strings":{"userRole":"","userId":"9204522","contentDraftJs":"","contentHtml":"\u003Cp\u003EHello,\u003C/p\u003E\u003Cp\u003Eyesterday I was trying to buy an in-game package for PLN 69.99. However, the game was broken. The game charged me 5 times ... in addition, I did not receive any confirmation from Google or items in the game. I would ask for a refund. My ID number is um20512565 / 20198990\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EI will be grateful for help, because I like your game, but it still stutters: /\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003ESincerely\u003C/p\u003E","userRegistered":"1568058814667","userCommentsCount":"1","userName":"Marshal_Dan","createdDate":"1582795294580","editedDate":"0","id":"755946","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/8.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755946","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9206443/","commentUrl":"/en/comment/Topic_756416/"},"strings":{"userRole":"","userId":"9206443","contentDraftJs":"","contentHtml":"\u003Cp\u003EI purchased two Ancient single packs and never received anything. Says I\u2019m 2/5 for the month and my bank account was charged for both. Can we get this corrected please? \u00A0um42152072 | 41298299 Is my id\u003C/p\u003E","userRegistered":"1582859061497","userCommentsCount":"1","userName":"bpalmer7718","createdDate":"1582859494793","editedDate":"1582859566963","id":"756416","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"756416","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8479432/","commentUrl":"/en/comment/Topic_756966/"},"strings":{"userRole":"","userId":"8479432","contentDraftJs":"","contentHtml":"\u003Cp\u003EBought Mini Mix Pack for $19.99 - did not receive it, bought a second pack for $19.99 - still have not received it. I am expecting Plarium to send both packs to me or not charge my card.\u003C/p\u003E\u003Cp\u003ETech support is also not loading. Has Plarium been hacked? 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I have a charge to my account and have tried reloading game a few times","userRegistered":"","userCommentsCount":"232117","userName":"Deleted","createdDate":"1583032504303","editedDate":"1583055241937","id":"757110","entityId":"189757","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"757110","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9212109/","commentUrl":"/en/comment/Topic_757232/"},"strings":{"userRole":"","userId":"9212109","contentDraftJs":"","contentHtml":"\u003Cp\u003ESame here bought chinken pack 4 git charged but nothing received id um37898476 | 37231060\u003C/p\u003E","userRegistered":"1579129019383","userCommentsCount":"1","userName":"bingowski","createdDate":"1583074080317","editedDate":"0","id":"757232","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/6.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757232","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9212436/","commentUrl":"/en/comment/Topic_757276/"},"strings":{"userRole":"","userId":"9212436","contentDraftJs":"","contentHtml":"\u003Cp\u003EBought the Rookie Shard Pack and was charged but did not receive the item\u003C/p\u003E\u003Cp\u003EID um34941379 | 34334053\u003C/p\u003E","userRegistered":"1583083315220","userCommentsCount":"1","userName":"cjwilliamson616","createdDate":"1583083547963","editedDate":"0","id":"757276","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757276","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9212478/","commentUrl":"/en/comment/Topic_757281/"},"strings":{"userRole":"","userId":"9212478","contentDraftJs":"","contentHtml":"\u003Cp\u003EI\u0027m having the same issue. Got charged for mini mix pack and never recieved a thing.\u00A0\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Eum41704228 | 40865365\u003C/p\u003E","userRegistered":"1582073726390","userCommentsCount":"1","userName":"tim2446","createdDate":"1583084764357","editedDate":"0","id":"757281","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757281","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9094266/","commentUrl":"/en/comment/Topic_757387/"},"strings":{"userRole":"","userId":"9094266","contentDraftJs":"","contentHtml":"\u003Cp\u003EI just purchased the mini mix pack and I was charged but I haven\u2019t received my items\u00A0\u003C/p\u003E\u003Cp\u003EUM18375320-18099834\u003C/p\u003E","userRegistered":"1567046591663","userCommentsCount":"3","userName":"shaun_mcknight","createdDate":"1583111167583","editedDate":"1583111307580","id":"757387","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"757387","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9217230/","commentUrl":"/en/comment/Topic_758203/"},"strings":{"userRole":"","userId":"9217230","contentDraftJs":"","contentHtml":"I made 3 purchases and have not received them.","userRegistered":"1574414502933","userCommentsCount":"1","userName":"rye.reynolds","createdDate":"1583293261520","editedDate":"0","id":"758203","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"758203","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/Topic_758263/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"\u003Cp\u003EHi\u003C/p\u003E\u003Cp\u003EYour issues is still persist?\u003C/p\u003E","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1583304350770","editedDate":"0","id":"758263","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"758263","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_759522/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EBP 10 levels pass pack. Already charged bit still haven\u0027t\u00A0\u003C/p\u003E","userRegistered":"","userCommentsCount":"232117","userName":"Deleted","createdDate":"1583543286367","editedDate":"0","id":"759522","entityId":"189757","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"759522","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8496781/","commentUrl":"/en/comment/Topic_759556/"},"strings":{"userRole":"","userId":"8496781","contentDraftJs":"","contentHtml":"\u003Cdiv class=\u0022user-name\u0022\u003Ehoswilliam09 said:\u003C/div\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EBP 10 levels pass pack. 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I should get two packs and throw in a sacred shard eh?","userRegistered":"1584126521933","userCommentsCount":"1","userName":"ryderholcomb","createdDate":"1584126814327","editedDate":"0","id":"761653","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"761653","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_761845/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EPayed for diamonds last night twice but received nothing. Please help. um42660558 | 41794689. 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It also sayss 0/5 bought in Game\u003C/p\u003E\u003Cp\u003E\u003Cbr\u003E\u003Cp\u003EID: um31432443 | 30864298\u003C/p\u003E\u003C/p\u003E","userRegistered":"","userCommentsCount":"232117","userName":"Deleted","createdDate":"1582729791243","editedDate":"0","id":"755167","entityId":"189757","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755167","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9202762/","commentUrl":"/en/comment/Topic_755247/"},"strings":{"userRole":"","userId":"9202762","contentDraftJs":"","contentHtml":"\u003Cp\u003ESame. Bought the bonus void pack, got an error, tried purchasing again, got charged for both attempts but didnt get anything.\u003C/p\u003E\u003Cp\u003EID: um26935794 | 26477912\u003C/p\u003E","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1582734577137","editedDate":"0","id":"755247","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755247","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9046999/","commentUrl":"/en/comment/Topic_755302/"},"strings":{"userRole":"","userId":"9046999","contentDraftJs":"","contentHtml":"\u003Cp\u003ESame. Tried buying the 1 shard pack, it\u0027s failed three times but three charges.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EID um37961415\u00A0 | 37292850\u003C/p\u003E","userRegistered":"1579000948267","userCommentsCount":"1","userName":"Exile DK","createdDate":"1582739018507","editedDate":"0","id":"755302","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/18.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755302","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_755671/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Same here.... i purchased the powerup pack 1 $29.99 was charged but did not recieve anything...my user info ... UM42503468-41641489.\u00A0 \u00A0associated email cjdluvstld@gmail.com","userRegistered":"","userCommentsCount":"232117","userName":"Deleted","createdDate":"1582772107820","editedDate":"0","id":"755671","entityId":"189757","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755671","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_755886/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EHello,\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EA similar thing happened to me, I bought the 24.99% I got an error so I did it again few seconds after, I got charged twice and I didn\u0027t receive it once.\u003C/p\u003E\u003Cp\u003EMy player ID is um23591783\u00A0 | 23192305 Associated with email Al-6bay5@hotmail.com\u003C/p\u003E\u003Cp\u003EI even got 1 email (out of 2) saying my purchase went through google (I did it on my phone).\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EI would appreciate immediate assistance in this matter.\u003Cbr\u003E\u003Cbr\u003EUpdate: 2days after, I received 1 of the two rewards I paid for.\u003C/p\u003E","userRegistered":"","userCommentsCount":"232117","userName":"Deleted","createdDate":"1582791435143","editedDate":"1582895927587","id":"755886","entityId":"189757","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"755886","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9204522/","commentUrl":"/en/comment/Topic_755946/"},"strings":{"userRole":"","userId":"9204522","contentDraftJs":"","contentHtml":"\u003Cp\u003EHello,\u003C/p\u003E\u003Cp\u003Eyesterday I was trying to buy an in-game package for PLN 69.99. However, the game was broken. The game charged me 5 times ... in addition, I did not receive any confirmation from Google or items in the game. I would ask for a refund. 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Can we get this corrected please? \u00A0um42152072 | 41298299 Is my id\u003C/p\u003E","userRegistered":"1582859061497","userCommentsCount":"1","userName":"bpalmer7718","createdDate":"1582859494793","editedDate":"1582859566963","id":"756416","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"756416","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8479432/","commentUrl":"/en/comment/Topic_756966/"},"strings":{"userRole":"","userId":"8479432","contentDraftJs":"","contentHtml":"\u003Cp\u003EBought Mini Mix Pack for $19.99 - did not receive it, bought a second pack for $19.99 - still have not received it. I am expecting Plarium to send both packs to me or not charge my card.\u003C/p\u003E\u003Cp\u003ETech support is also not loading. Has Plarium been hacked? 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I have a charge to my account and have tried reloading game a few times","userRegistered":"","userCommentsCount":"232117","userName":"Deleted","createdDate":"1583032504303","editedDate":"1583055241937","id":"757110","entityId":"189757","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"757110","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8060788/","commentUrl":"/en/comment/Topic_757168/"},"strings":{"userRole":"","userId":"8060788","contentDraftJs":"","contentHtml":"\u003Cp\u003EI was charged $19.99 twice for the mini mix pack but received nothing\u003C/p\u003E\u003Cp\u003EPlayer id um2814668 | 2763194\u003C/p\u003E","userRegistered":"1558753887980","userCommentsCount":"1","userName":"wibbens79","createdDate":"1583055383403","editedDate":"0","id":"757168","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757168","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9212109/","commentUrl":"/en/comment/Topic_757232/"},"strings":{"userRole":"","userId":"9212109","contentDraftJs":"","contentHtml":"\u003Cp\u003ESame here bought chinken pack 4 git charged but nothing received id um37898476 | 37231060\u003C/p\u003E","userRegistered":"1579129019383","userCommentsCount":"1","userName":"bingowski","createdDate":"1583074080317","editedDate":"0","id":"757232","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/6.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757232","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9212436/","commentUrl":"/en/comment/Topic_757276/"},"strings":{"userRole":"","userId":"9212436","contentDraftJs":"","contentHtml":"\u003Cp\u003EBought the Rookie Shard Pack and was charged but did not receive the item\u003C/p\u003E\u003Cp\u003EID um34941379 | 34334053\u003C/p\u003E","userRegistered":"1583083315220","userCommentsCount":"1","userName":"cjwilliamson616","createdDate":"1583083547963","editedDate":"0","id":"757276","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757276","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9212478/","commentUrl":"/en/comment/Topic_757281/"},"strings":{"userRole":"","userId":"9212478","contentDraftJs":"","contentHtml":"\u003Cp\u003EI\u0027m having the same issue. Got charged for mini mix pack and never recieved a thing.\u00A0\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003Eum41704228 | 40865365\u003C/p\u003E","userRegistered":"1582073726390","userCommentsCount":"1","userName":"tim2446","createdDate":"1583084764357","editedDate":"0","id":"757281","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757281","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9212807/","commentUrl":"/en/comment/Topic_757325/"},"strings":{"userRole":"","userId":"9212807","contentDraftJs":"","contentHtml":"Where is my money bought 900 gem 21,99\u00A0 no gems recieved no money back also","userRegistered":"1581218297770","userCommentsCount":"1","userName":"daan430","createdDate":"1583095063657","editedDate":"0","id":"757325","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/soldiers-inc-mobile-warfare/avatars/avatar_104.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"757325","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9094266/","commentUrl":"/en/comment/Topic_757387/"},"strings":{"userRole":"","userId":"9094266","contentDraftJs":"","contentHtml":"\u003Cp\u003EI just purchased the mini mix pack and I was charged but I haven\u2019t received my items\u00A0\u003C/p\u003E\u003Cp\u003EUM18375320-18099834\u003C/p\u003E","userRegistered":"1567046591663","userCommentsCount":"3","userName":"shaun_mcknight","createdDate":"1583111167583","editedDate":"1583111307580","id":"757387","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"757387","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9217230/","commentUrl":"/en/comment/Topic_758203/"},"strings":{"userRole":"","userId":"9217230","contentDraftJs":"","contentHtml":"I made 3 purchases and have not received them.","userRegistered":"1574414502933","userCommentsCount":"1","userName":"rye.reynolds","createdDate":"1583293261520","editedDate":"0","id":"758203","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"758203","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/Topic_758263/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"\u003Cp\u003EHi\u003C/p\u003E\u003Cp\u003EYour issues is still persist?\u003C/p\u003E","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1583304350770","editedDate":"0","id":"758263","entityId":"189757","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"758263","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_759522/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EBP 10 levels pass pack. 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