Daily progress frozen

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Daily progress frozen

Oct 20, 2021, 04:4010/20/21

05/11/17

Daily progress frozen

daily progress gems got stuck at day 29, showing day 29 with hours countdown every day. Day 29 cannot be collected and a new pack cannot be purchased. Very frustrating because my money are out, i don't have the gems i want and i cannot progress in any way.

PC with windows 10 my main machine. I also play from a laptop w10 and android tablet. The issue occured on PC.

Maybe is a "payment issue". How can I raise a ticket ?

Comments

dankovci

Oct 22, 2021, 00:1110/22/21

08/05/19

Ditto. Same issue. Mine has been stuck on Day 3 for several days.

rantzbr1307

Oct 26, 2021, 01:2810/26/21

09/02/21

Same issue for me been stuck at day 16 for almost a week. Piut in a ticket so hopefully that helps.

Deleted

Oct 27, 2021, 15:0910/27/21

220984

Hi guys. Sorry to hear that you are facing some issues. Can I have your IDs, please, and your Support Ticket numbers, if you have them. Thank you.

oddball

Oct 28, 2021, 14:4610/28/21

05/13/19

Hi Same issue stuck at day 19 for a week, ticket put in and been waiting a response since.

ID - um3100111 | 3046154

Support ticket number - 3469464

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