All Categories

Artifact Enhancement Event no points credited

Search
Sep 20, 2020, 15:4209/20/20
09/18/20
9

Artifact Enhancement Event no points credited

Hi Plarium/RSL staff,


Desktop PC

Windows 10; version 2004

In the current Artifact Enhancement Event I upgraded Artifacts, but received no points on the progress meter for the event.  I exited the game and launched it again, but that made no difference.  [Not long after that there was a connection error. I was able to launch again shortly after that.]  

Points for the other two events are being credited.

I would appreciate it if the points issue was addressed, otherwise there is no reason to participate in the event.


I tried to submit a bug report here : https://plarium-mobile-support.zendesk.com/hc/en-us/requests
but the form does not have Raid Shadow Legends in the list of games and does not accept the format of my email address.

Thank you for looking into this.

Views
130
Comments
1
Comments
Sep 22, 2020, 21:2009/22/20
Sep 23, 2020, 04:11(edited)
09/18/20
9

Hi,

The above points issue has sorted itself out.


I noticed something else in the mean time.  Since I am on PC, I can't acquire the notification achievement.
I won't download it on mobile, because having it on my phone would be too stressful for me.