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Arena Reward - Epic Book has not appeared in my inventory

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Apr 20, 2020, 09:2404/20/20
02/17/20
2

Arena Reward - Epic Book has not appeared in my inventory

Weekly arena cycle just finished so I Re-logged Game and upon logging back in receive my Arena Chest [Gold IV]. The Reward Window showed: a blue Ancient shard, two artifact pieces and a Blue Epic Book. I went to the tavern to use the book and it's not there. Nothing in mailbox either. I check new artifacts and both pieces are there, not sure about the Blue Shards as I wasn't keeping track of those, but the Epic book is definitely not there.

I'm not sure if there's a way to check, or if this is a known or recurring bug, haven't noticed it happening to me before. Anyone able to assist? I was excited about the book because I'm one skill away from a CD on my Miscreated Monster lol.

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Apr 20, 2020, 10:1104/20/20
221049
I did not receive my arena chest at all.
Apr 20, 2020, 10:5204/20/20
221049
WarMunky101 said:

Weekly arena cycle just finished so I Re-logged Game and upon logging back in receive my Arena Chest [Gold IV]. The Reward Window showed: a blue Ancient shard, two artifact pieces and a Blue Epic Book. I went to the tavern to use the book and it's not there. Nothing in mailbox either. I check new artifacts and both pieces are there, not sure about the Blue Shards as I wasn't keeping track of those, but the Epic book is definitely not there.

I'm not sure if there's a way to check, or if this is a known or recurring bug, haven't noticed it happening to me before. Anyone able to assist? I was excited about the book because I'm one skill away from a CD on my Miscreated Monster lol.

Hi there, can you PM me your game ID (UM number) so we can get this checked?
Apr 20, 2020, 10:5604/20/20
221049

mail said:


I did not receive my arena chest at all.

The chest opening is visual only and the rewards should be added after the arena rankings reset. The arena chest pop up may not appear or only appear after restarting the game. 

Please check for new Divine items, skillbooks, brews, shards, or increased gem count. 

Apr 20, 2020, 11:0004/20/20
02/17/20
2
Lxzy said:

Hi there, can you PM me your game ID (UM number) so we can get this checked?
Sure thing Lxzy. Incoming. And thanks for the quick reply!