Missing void shard from yesterday's event, even paid money for energy to get it
Hello,
I completed yesterday's dungeon divers event up to the point where i was gonna get the void shard ( it was 5750 points, or something around that ). Wasted all my energy gifts / rewards/ potions, I even bought a pack with real $ containing energy, so i can hit that mark. But after getting the necessary points, i did not receive the void shard.
I didn't have a problem paying like a 100$ for this game, cause i enjoy it. But paying for energy, knowing that 100% it will help me get a void shard, earning it, and then not receiving it, well, its really annoying.
Is there any way you can help me get my shard, please? Could you guys check your logs, and see for yourselves that i was definitely supposed to get it? I also have had zero void shards for a while now, and i did not summon any void champ recently, for what its worth. Edit: i know have a void shard and a sacred shard from the monthly quest.
Any help would be greatly appreciated.
My id is: um39224294 | 38510351