Support inoperative and battle pass weekly quest not updating

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Support inoperative and battle pass weekly quest not updating

Feb 26, 2020, 15:1602/26/20

02/26/20

Support inoperative and battle pass weekly quest not updating

The ascension quest on battle pass is not updating for any of the ascension I've made and I cannot open the support system to make a complaint there.

Comments

cjjarocki

Feb 26, 2020, 15:2702/26/20

02/14/20

Yep, I've done 5 ascensions before realizing the BP weekly quest was not updating.

Ahilles83

Feb 26, 2020, 15:4202/26/20

02/02/20

I’m having the same problem, I’ve ascended champions from different factions the weekly battle pass has stopped at 5, and when I try and contact you through in game support it won’t load.

Deleted

Feb 26, 2020, 15:4602/26/20

221049

Having issues with the quest "Ascend 1 Champion from each Faction." I have completed the requirements twice, yet the quest only shows 7/13 complete.

jasonvorheez31

Feb 26, 2020, 15:4802/26/20

01/13/20

yes this is why i logged in. i gathered arcane potions and went in and ascended 11 /13 faction champions and only got credited for one.

heinejuhl

Feb 26, 2020, 16:4802/26/20

12/05/19

Have Plarium made any sound regarding these issues?

Vyp3r

Feb 26, 2020, 16:4802/26/20

11/13/19

Facing the same issues. Counter stopped at 6 and tried again but no luck. Any fixes incoming? Wasted a mountain of potions trying to complete

jenkeilja

Feb 26, 2020, 21:1002/26/20

02/13/20

I for Same Problems , stopped on 10/13..... horrible and cant Sent Report ....

Deleted

Feb 26, 2020, 21:1702/26/20

221049

Having the same issie with the weekly ascension quest, im currently stuck at 11/13 and i have done each faction at least once even wrote it down to be sure. This is unacceptable as I paid money for this pass, my nsme in game is Jackwade33 and i also cant open support in game!!

CosmicKilljoy

Feb 26, 2020, 21:2802/26/20

10/03/19

Same issue here. Stopped registering after 9 ascensions. Support button also not working.

Draco

Feb 27, 2020, 06:4002/27/20

02/26/20

Support tab stuck in ‘loading’ screen.

Same Faction problem, though luckily I noticed early. Upgraded 3 Factions twice: Dark Elves, Orcs, and High Elves, still only show 2 Factions completed. Please fix.

Deleted

Feb 27, 2020, 13:1802/27/20

221049

I have this problem as well and I have not recieved compensation for it

jacobgeorgeestes17

Feb 27, 2020, 17:3802/27/20

08/30/19

Same issues stuck at 9/13 and done each one 3 times. Wasted too much potions! Probably not gonna get compensated for any of it and we're paying for it!

Deleted

Mar 4, 2020, 10:2003/04/20

221049

Has this been addressed yet?

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Counter stopped at 6 and tried again but no luck. Any fixes incoming? Wasted a mountain of potions \u00A0trying to complete","userRegistered":"1573662438070","userCommentsCount":"5","userName":"Vyp3r","createdDate":"1582735726853","editedDate":"0","id":"755262","entityId":"189771","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/2120.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755262","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9202633/","commentUrl":"/en/comment/Topic_755464/"},"strings":{"userRole":"","userId":"9202633","contentDraftJs":"","contentHtml":"I for Same Problems , stopped on 10/13..... horrible and cant Sent Report ....","userRegistered":"1581628527823","userCommentsCount":"1","userName":"jenkeilja","createdDate":"1582751450690","editedDate":"0","id":"755464","entityId":"189771","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755464","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_755468/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Having the same issie with the weekly ascension quest, im currently stuck at 11/13 and i have done each faction at least once even wrote it down to be sure. This is unacceptable as I paid money for this pass, my nsme in game is Jackwade33 and i also cant open support in game!!","userRegistered":"","userCommentsCount":"221049","userName":"Deleted","createdDate":"1582751846233","editedDate":"0","id":"755468","entityId":"189771","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755468","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9203582/","commentUrl":"/en/comment/Topic_755480/"},"strings":{"userRole":"","userId":"9203582","contentDraftJs":"","contentHtml":"Same issue here.\u00A0 Stopped registering after 9 ascensions. 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Please fix. \u00A0 \u00A0\u003C/p\u003E","userRegistered":"1582755555557","userCommentsCount":"2","userName":"Draco","createdDate":"1582785614197","editedDate":"0","id":"755808","entityId":"189771","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755808","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_756131/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EI have this problem as well and I have not recieved compensation for it\u00A0\u003C/p\u003E","userRegistered":"","userCommentsCount":"221049","userName":"Deleted","createdDate":"1582809528017","editedDate":"0","id":"756131","entityId":"189771","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"756131","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9201269/","commentUrl":"/en/comment/Topic_756254/"},"strings":{"userRole":"","userId":"9201269","contentDraftJs":"","contentHtml":"Same issues stuck at 9/13 and done each one 3 times. Wasted too much potions! Probably not gonna get compensated for any of it and we\u0027re paying for it!","userRegistered":"1567130726437","userCommentsCount":"2","userName":"jacobgeorgeestes17","createdDate":"1582825113393","editedDate":"0","id":"756254","entityId":"189771","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/06.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"756254","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_758314/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Has this been addressed yet?","userRegistered":"","userCommentsCount":"221049","userName":"Deleted","createdDate":"1583317248617","editedDate":"0","id":"758314","entityId":"189771","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"758314","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [\u002B0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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Counter stopped at 6 and tried again but no luck. Any fixes incoming? Wasted a mountain of potions \u00A0trying to complete","userRegistered":"1573662438070","userCommentsCount":"5","userName":"Vyp3r","createdDate":"1582735726853","editedDate":"0","id":"755262","entityId":"189771","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/2120.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755262","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9202633/","commentUrl":"/en/comment/Topic_755464/"},"strings":{"userRole":"","userId":"9202633","contentDraftJs":"","contentHtml":"I for Same Problems , stopped on 10/13..... horrible and cant Sent Report ....","userRegistered":"1581628527823","userCommentsCount":"1","userName":"jenkeilja","createdDate":"1582751450690","editedDate":"0","id":"755464","entityId":"189771","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755464","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_755468/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Having the same issie with the weekly ascension quest, im currently stuck at 11/13 and i have done each faction at least once even wrote it down to be sure. This is unacceptable as I paid money for this pass, my nsme in game is Jackwade33 and i also cant open support in game!!","userRegistered":"","userCommentsCount":"221049","userName":"Deleted","createdDate":"1582751846233","editedDate":"0","id":"755468","entityId":"189771","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755468","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9203582/","commentUrl":"/en/comment/Topic_755480/"},"strings":{"userRole":"","userId":"9203582","contentDraftJs":"","contentHtml":"Same issue here.\u00A0 Stopped registering after 9 ascensions. 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Please fix. \u00A0 \u00A0\u003C/p\u003E","userRegistered":"1582755555557","userCommentsCount":"2","userName":"Draco","createdDate":"1582785614197","editedDate":"0","id":"755808","entityId":"189771","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"755808","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_756131/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EI have this problem as well and I have not recieved compensation for it\u00A0\u003C/p\u003E","userRegistered":"","userCommentsCount":"221049","userName":"Deleted","createdDate":"1582809528017","editedDate":"0","id":"756131","entityId":"189771","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"756131","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9201269/","commentUrl":"/en/comment/Topic_756254/"},"strings":{"userRole":"","userId":"9201269","contentDraftJs":"","contentHtml":"Same issues stuck at 9/13 and done each one 3 times. Wasted too much potions! Probably not gonna get compensated for any of it and we\u0027re paying for it!","userRegistered":"1567130726437","userCommentsCount":"2","userName":"jacobgeorgeestes17","createdDate":"1582825113393","editedDate":"0","id":"756254","entityId":"189771","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/06.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"756254","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_758314/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Has this been addressed yet?","userRegistered":"","userCommentsCount":"221049","userName":"Deleted","createdDate":"1583317248617","editedDate":"0","id":"758314","entityId":"189771","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"758314","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [\u002B0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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