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Claimed sacred shard doesn't show up in portal

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Feb 25, 2020, 11:5002/25/20
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Claimed sacred shard doesn't show up in portal

Player ID: um37109900 | 36457525

Device: Huawei P20 Pro (CLT-L29) version 9.1.0.380(C432E8R1P11) GPU Turbo

OS: Android version 9


Description: When claiming the reward from monthly quest "Complete all monthly quests" the sacred shard does not appear in the portal. It also doesn't show up in the Bastion mode where the number of shards appear over the portal.

WTR (way to reproduce an issue):


Step 1: Claim the quest "Complete all monthly quests".


Step 2: Check the portal and find that the sacred shard is not there for you to use for summon a champion.

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