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Missing ancient shard

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Feb 17, 2020, 14:3602/17/20
221049

Missing ancient shard

Logged in and received my silver chest for arena. It contained equipment and an ancient shard. After going to summoning portal ancient shard is not available. What gives? um30178465 | 29655140

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412
Comments
8
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Feb 17, 2020, 15:4902/17/20
11/20/19
9

same here. this is the second season I've received none of my arena tier rewards. this time I'm missing one blue shard and a five star epic divine speed helmet and at least one other artifact.


um27615471 | 27146633

Feb 17, 2020, 22:3302/17/20
12/14/19
2
Got my 2 gears but no rare book or the 80 gems.
Feb 18, 2020, 00:0702/18/20
10/03/19
1
Just happened to me as well. Not for the first time.
Feb 18, 2020, 01:3902/18/20
221049

Missing all rewards from arena gold tear 3. Got nothing when it showed my reward... Please fix um27454541 | 26988312

Feb 18, 2020, 10:0302/18/20
02/15/19
2725

ElfenLoAthee said:


Missing all rewards from arena gold tear 3. Got nothing when it showed my reward... Please fix um27454541 | 26988312

Hi

Support checked you got a rewards. Ancient Shard, Rare Skill Tome + artifacts

Feb 18, 2020, 14:3202/18/20
221049

Could you check what happened to mine? um30178465 | 29655140

Mar 2, 2020, 12:5203/02/20
221049
Another week, another ancient shard lost in the arena chest. 
Mar 2, 2020, 14:2403/02/20
09/26/19
1

Same issues and not for the first time. Please check um21956536 | 21600275