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SACRED SHARD NO LOOT BUG (RECONECT)

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Feb 14, 2020, 10:4702/14/20
01/08/20
4

SACRED SHARD NO LOOT BUG (RECONECT)

good morning I pray that the error will be solved before the end of x2 since otherwise it would seem a great punishment for a game failure.

 I have been months to search these 2 sacred fragments and when I have gone to open them the first one has opened without problem (tyrael) but the second one has not been opened correctly due to a game problem, I started to have to reconnect Due to a ingame messsage after i pressed the open shard button (bug)....and when I did manage yo reconecg the fragment I had disappeared and I had no new loot among my champions . Pls solve this problem with my fragment look or with a new fragment

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499
Comments
11
Comments
Feb 14, 2020, 14:1702/14/20
01/13/20
6
I had the exact same.problem this mkrning.  Hkwever., the loot that showed up was only a blue (rare).  It should have been epic or legendary for a yellow shard.
Feb 14, 2020, 14:3902/14/20
01/08/20
4

I saw no loot from that shard atleast no épic or legendary For sure from a ancient shard


Did plarium told you something about This issue?


Feb 14, 2020, 16:2202/14/20
01/13/20
6
I have not heard anything.  My loot is also missing.
Feb 14, 2020, 21:5102/14/20
01/22/20
2
I had something similar happen today... 
Feb 15, 2020, 07:3902/15/20
01/13/20
6
Has anyone heard anything at all from the GMs about this?
Feb 16, 2020, 15:4702/16/20
01/13/20
6
Giving this a bump.  I have not had a single message from any Tech Support stating any sort of acknowledgement.
Feb 17, 2020, 04:0702/17/20
01/13/20
6
Another bump to keep it at the top.
Feb 17, 2020, 09:4502/17/20
01/08/20
4
3 days Still no answer, gota Love plarium forums...
Feb 21, 2020, 08:1702/21/20
Feb 21, 2020, 08:19(edited)
01/13/20
6

Giving this another bump.  Maybe if we keep it at the top, it will eventually be seen.


My ID:  um37378009 | 36720584

Feb 21, 2020, 11:4802/21/20
01/08/20
4

Id: um37207498 | 36553131

Feb 22, 2020, 23:0902/22/20
01/08/20
4
Useless support forum