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Lost clan boos loot.

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Jan 31, 2020, 06:3201/31/20
01/21/20
0

Lost clan boos loot.

The game closes unexpectedly.  I opened it again and tried to get my clan boss loot (Easy and normal).  The loot showed as being present to take but it would not drop and I got a message that the clan boss chest was not found.  I tried to submit this ticket in game but it would not allow me to send with my screenshot which actually shows the chests available to be claimed. 
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Jan 31, 2020, 11:5401/31/20
02/15/19
2725

Hi

You issue is still persist?
Feb 2, 2020, 03:4402/02/20
221049
I have just had a similar issue. Except I did the requisite damage to the boss (~1.9mil), it showed up in the leader board. Then when the boss was defeated, I didn't get to claim my chests. I've tried restarting, relogging and waiting a few hours. No luck. 
Feb 2, 2020, 07:2402/02/20
221049
My issue is I start a clanboss fight.  Game locks.  Lose the key and the credit for the hit.
Feb 27, 2020, 04:5102/27/20
02/27/20
3
This just happened to me today. I killed brutal CB, but no chest was awarded. My name appears in the list but no chest and I never even crashed/froze either, so strange.