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Not receiving silver from playtime, Amazon rewards, etc

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Jan 2, 2020, 12:5401/02/20
221099

Not receiving silver from playtime, Amazon rewards, etc

Hi. I am new to the game so maybe there is something I'm missing, but I have noticed when silver is a reward for something (playtime, Amazon Prime(2,000,000)), etc., and I claim it,  my total silver stays the same.                                                    I have looked everywhere that I can think of (mailbox, etc). So....help? Please. :-)
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Jan 2, 2020, 13:0501/02/20
02/15/19
2725

Hi

Pls pm me your in game id and this forum link.

Thank you
Jan 5, 2020, 17:3001/05/20
221099
I am also now having this issue. The silver changes, maybe, by 10 or so, not reflecting the actual silver I am getting