Promo Codes Stuck on "Processing"

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Promo Codes Stuck on "Processing"

Flying

Jul 30, 2026, 05:20Yesterday

4 days

Promo Codes Stuck on "Processing"

Plarium ID: 117383757

No matter what code I enter (valid or completely random), I only see the message:

"Processing your Promo Code. Please check your in-game Inbox soon."

The message stays for about 2 seconds and then disappears. Nothing is delivered to my Inbox, and I don't receive any error message.

I have tested:

Redeeming through the official website.

Redeeming directly in-game.
Restarting the game.
Waiting for the Inbox to update.

Device: Laptop with windows 11 is the device i have tried to redeem the code both ingame, and in the browser.

EDIT: Also Tournaments are not showing up - still have the beginner one, where it states that its over - but have done that for 24h or so.- so ill be missing out on champ fragments it seems like :(

Comments

Teba Jaeger

Jul 30, 2026, 14:50Yesterday

07/10/26

I have the same problem as you with the processing codes. It's been like that since yesterday.

Plarium ID: 117029396

I have done every thing that you did and it didn't work too.

I'm on an IPad Pro 13 inches (M4).

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