All Categories

Hydra key missing even though not used

Search
Jan 8, 2026, 12:5201/08/26
05/15/23
0

Hydra key missing even though not used

Right before the updates of today I was trying out some hydra teams.

Since the update was almost coming up, I got out of the fight so I could try it later again.

After the update I found out my last key is missing. It didn't record any damage though.

In Hydra clash it clearly says I only put in 2 hydra keys:


i


But I've lost 3 keys:


i


My nightmare and brutal hydra were done yesterday already and this morning I still had one key, so I definitely didn't use anything up before hydra clash started.

The most annoying this is that I'm already 1.11 bil into the 1.2 bil for the accessories chest, so losing that 3rd key is going to cost me rewards next week.

Views
6
Comments
10
Comments
dthorne04Moderator
Jan 8, 2026, 15:1701/08/26
12/30/20
8036

Hi,

There is maintenance coming, please let me know if this issue persists after. 

Jan 9, 2026, 15:5101/09/26
01/09/21
1

I lost all 3, but am hoping this reset fixes it

dthorne04Moderator
Jan 9, 2026, 21:0301/09/26
12/30/20
8036
tidyjoker

I lost all 3, but am hoping this reset fixes it

did this resolve after maintenance?

Jan 9, 2026, 21:5301/09/26
10/31/24
4

Still missing all 3 Hydra keys. Tried on iOS, MacOS and Windows all same. 

dthorne04Moderator
Jan 10, 2026, 02:1201/10/26
12/30/20
8036
Lilitu Feign

Still missing all 3 Hydra keys. Tried on iOS, MacOS and Windows all same. 

Still messed up?

Jan 10, 2026, 04:0201/10/26
10/31/24
4
dthorne04

Still messed up?

Yes it is. 

Jan 10, 2026, 15:5501/10/26
10/31/24
4

Anyone find a solution for this yet?

dthorne04Moderator
Jan 10, 2026, 22:3201/10/26
12/30/20
8036
Lilitu Feign

Yes it is. 

Can you dm me your UM ID? thanks

Jan 10, 2026, 23:2301/10/26
10/31/24
4
dthorne04

Can you dm me your UM ID? thanks

Sent

dthorne04Moderator
Jan 12, 2026, 15:5201/12/26
12/30/20
8036

Those missing keys: has it resolved?