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Campain, Dungeon and FW crashes

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Nov 25, 2019, 13:2011/25/19
05/13/19
13

Campain, Dungeon and FW crashes

Hi Support team, 


Issue after 1.12


I am using Samsung s10, Android. 

Every 2-3 run on dungeon such as Minotaur the game crashes and two reports messages pop up, sometimes two times in a row. 

On Nightmare campaign same issue is happening. 2-3 runs and the game crashes followed by two reports to be sent.

On FW the same issue as well 2-3 runs and the game crashes, only difference here is once the game crashes and I am trying to start a new run when pressing start nothing happens and I have to force stop and restart the game. 


At this point the game is unplayable for me and a lot of energy got waisted. beside that nice update. 

Thank you. 

I am submitting the errors each time.

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Comments
14
Comments
Nov 25, 2019, 13:3311/25/19
11
Same here. Lost alot of energy. It's 16 energy each time in campaign! 😳😳
Nov 25, 2019, 13:3611/25/19
Nov 25, 2019, 14:41(edited)
221089
Same here! Fighting Dragon and battle crashes every 2-3 runs after first round. Sending reports every time. Problem appears both on PC plarium / bluestacks app and on android device as well. I was about to buy Black friday pack but for now its just a waist of time and money.
Nov 25, 2019, 13:4811/25/19
08/19/17
1

same problems here.

Crash in all sort of fight in the game.

error message pop at 2nr round...
Nov 25, 2019, 14:1111/25/19
Nov 25, 2019, 14:31(edited)
03/22/19
9
I'm having the same issues here every 3 or 4 runs it gives me the send error report message and puts me back to home or just freezes all together..at 16 energy a pop this needs to be fixed asap I've already lost a load of energy 
Nov 25, 2019, 14:3611/25/19
221089
For me the game (on Pc with Plarium launcher) crashes every time, after the first wave 4/7 on nightmare difficulty.
Nov 25, 2019, 14:4311/25/19
03/22/19
9
I have found that if I dont use the next button and go back to stage select every Time it dont happen as much if that helps anyone at all in the meantime 
Nov 25, 2019, 14:5411/25/19
05/13/19
923

Demonetized1377 said:


I have found that if I dont use the next button and go back to stage select every Time it dont happen as much if that helps anyone at all in the meantime 

Hello, Its a new patch, there are going to be some slight issues initially. They are aware and working on them!

Nov 25, 2019, 14:5611/25/19
05/13/19
923

Jaro said:


For me the game (on Pc with Plarium launcher) crashes every time, after the first wave 4/7 on nightmare difficulty.

Hello, Its a new patch, there are going to be some slight issues initially. They are aware and working on them!

Nov 25, 2019, 17:2311/25/19
11/25/19
4
Game is not playable right now. Battles crash randomly. I understand You are working to resolve problems but when can we expect that?
Nov 25, 2019, 18:3511/25/19
11/25/19
8

noloses149 said:


Demonetized1377 said:


I have found that if I dont use the next button and go back to stage select every Time it dont happen as much if that helps anyone at all in the meantime 

Hello, Its a new patch, there are going to be some slight issues initially. They are aware and working on them!

Hello to you too.

Are you familiar with the QA profession? With the term beta testing or testing as a whole?

It's too irresponsible to push such buggy product on production servers. Everyone has the right to complain. It's not a minor problem with one aspect of the game. There are problems everywhere in the game.

There are crashes, there are battles that won't start because the Start button doesn't work, the multi battle also doesn't work. A clan member didn't receive his purchased items.

Nov 25, 2019, 18:5011/25/19
221089
I am also experiencing this issue. Playing on Samsung Galaxy S8. I mean I had issues with the game freezing periodically, usually about once per day, but this is excessive, literally every other run, I have only tried my mino grind... 
Nov 25, 2019, 18:5111/25/19
Nov 25, 2019, 18:54(edited)
221089
I agree it is not a minor issue and should be treated as 6* rank one! so far dragon and minotaur unplayable for me! also turning off auto does not help... lost around 200 energy just testing from time to time. i think im done for today. no problems with campaign and arena.
Nov 25, 2019, 20:2611/25/19
221089
small patch and problem seems to be solved. along with new kinda compansation items. thx!
Nov 26, 2019, 02:1211/26/19
08/23/19
4

I also lost my gold IV arena chest .. at 1 a weak it's not slight to me!

Had the same dungeon probs. and start battle probs. as others on top so lost energy and wasted tme relogging to get 'start' ANYTHING to work.

Just launching after patch download as i type so jury still out for me. hope they patched it all.